Loren Eaton
Rent-to-own retailer Aaron’s has a flexible cancellation policy. Customers can cancel a lease at any time — and even resume a lease in the future for the same item. For the full details of the policy, see below.
Aaron’s Cancellation Policy
Aaron’s has a flexible cancellation policy that allows you to cancel your lease at any time prior to completing your scheduled payments, according to our communication with the company.
When you cancel your lease, you’ll have to return the item(s), but you won’t need to pay a fee or complete any additional payments.
Another customer service representative explained that when you cancel a lease-to-own agreement, the money you’ve already paid toward the lease is kept on record. You can restart the lease at any time, as long as it is for the exact same item. There is no time limit or expiration date on this policy; it’s known as a “lifetime reinstatement.”
To cancel your lease, contact your local Aaron’s. As noted in Aaron’s FAQ, every customer is associated with a local store. The local store delivers your item(s) and will take care of any issues that come up after delivery, including returns and cancellations.
You may now want to read about Aaron’s repo policy.
For more on Aaron’s and other rent-to-own stores, see our research on the Aaron’s damage policy and stores like Aaron’s.
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