Best Buy Gift Card Exchange Policy Explained

Logo sign on the outside of a Best Buy store

Best Buy gift cards and third-party gift cards sold online and in Best Buy stores are not eligible for trade-in, sale, or exchange.[1] We contacted stores in California, Michigan, Nevada, Texas, Virginia, and Washington to confirm the gift card exchange policy; all locations confirm that gift cards are not exchangeable or redeemable for cash. You also cannot return Best Buy gift cards (as previously reported).

Where to Sell Gift Cards

You can sell unwanted Best Buy gift cards and other brands at a variety of places online and in stores. You won’t be able to get the full value of the card, but you should be able to earn back a significant portion of it.

Options include in-person gift card exchanges at places like Check Into Cash and Money Mart, plus online marketplaces like CardCash. For more details, see our list of places that buy gift cards, both in-store and online.

  1. Best Buy customer service (888) 237-8289[]


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