Short Answer: You won’t be able to negotiate prices or haggle with CarMax. You may, however, be able to get a tax credit if you sell or trade-in your vehicle at select CarMax dealerships. You may also be able to negotiate for things like minor repairs or new tires when you purchase a vehicle. For more information on CarMax’s “no-haggle pricing,” see below.
Can You Negotiate With CarMax?
CarMax’s “no-haggle pricing” means that the used car dealership considers the price it offers when you sell or trade-in your vehicle and the prices of its used cars to be the best and lowest prices; CarMax won’t negotiate or haggle. CarMax vehicles for sale are typically priced lower than their Kelley Blue Book value.
When offering a quote and pricing vehicles, CarMax uses an established process and considers the vehicle’s exterior, interior, test drive, and vehicle valuation (as previously reported). You can also see our related article for more details of CarMax’s appraisal process.
Negotiable Services at CarMax
While CarMax won’t negotiate on price, some dealerships may offer a tax credit to customers selling or trading in a vehicle, as we’ve previously reported. Tax credits vary by transaction.
You may also be able to ask for minor repairs or new tires when purchasing a vehicle. CarMax details all vehicles before selling them, but, before you finalize your sale, you might want to check the car for any visible damage and/or tire wear. CarMax handles these requests on a case-by-case basis.
When you buy a car from CarMax, you have the option to finance through CarMax or through another financial institution of your choice — your bank, credit union, or another lender may be more willing to negotiate. Depending on your credit history, you may have several finance options to weigh.
Want to know more about CarMax’s in-house financing? See our article on the CarMax auto loan grace period. For even more about CarMax’s policies, see our article detailing any hidden fees associated with buying a car from CarMax.
- CarMax customer service (800) 519-1511