Here are the details on the Costco Cash Card refund policy. You can get a refund on a Costco Cash Card — Costco’s version of a gift card — if the card balance is less than $10. Some state laws also require that gift card balances be redeemable for cash. For more specifics, see below.
Costco Cash Card Refund Policy
Yes, Costco Cash Cards with a balance of $10 or less can be redeemed for cash at a warehouse location, according to the Costco website. If the balance on the card is greater than $10, you can only redeem the card for cash in states where a cash refund is required by law. These states include:
- California: Any gift certificate sold after Jan. 1, 1997, is redeemable in cash for its cash value or subject to replacement with a new gift certificate at no cost to the purchaser or holder.
- Washington: If a purchase is made with a gift certificate for an amount that is less than the value of the gift certificate, the issuer must make the remaining value available to the bearer in cash or as a gift certificate at the option of the issuer.
Costco Cash Cards can only be purchased by Costco members, but they can be used by non-members to gain entry to Costco warehouse locations and to pay for Costco merchandise.
For more information on state gift card statutes, see our article: Can You Return Gift Cards? Gift Card Return Policies by Store (& State).
If your Costco Cash Card is worth $10 or less, you can redeem it for cash at any Costco warehouse location. Costco Cash Cards can be used by members and non-members to gain entry to Costco warehouse locations and to purchase Costco merchandise. For more on Costco store policies, see our articles: How to “Share” a Costco Membership Without Breaking the Rules, Does Costco Have Layaway?, and Does Costco Install Car Batteries?
I received a computer as a gift from my daughter and family. I don’t care for this particular computer and would like to return it. I understand that the refund may be in the form of a cash card for use in the store. I am wondering if it can also be used online. I am not a member but also understand that the cash card gives me a temporary membership. I would return the item to a store (though it was purchased online and sent to me) but would like to order the computer I want online if possible?
Constance (Konny) Jorgenson
Hello, Constance! Unfortunately, you will only be able to use the cash card at a Costco store, not online. You can find more details about this in our article on Costco’s gift return policy. Best of luck with your transaction!