Does H-E-B Take Food Stamps? EBT/SNAP Payment Policy Explained

Most major supermarket chains accept SNAP benefits and EBT cards — and that includes H-E-B. The grocery store chain with locations across Texas takes SNAP and EBT for qualifying in-store purchase. For more details on H-E-B’s store policy and SNAP benefits, see below.

Does H-E-B Take Food Stamps?

Yes, H-E-B supermarkets accept SNAP benefits and EBT cards for qualifying food purchases, according to the U.S. Department of Agriculture’s retailer locator for SNAP-approved vendors and customer service associates at several H-E-B locations. However, you can’t use EBT for its grocery delivery services. H-E-B partners with third-party grocery delivery services Shipt and Instacart; neither Shipt nor Instacart currently accept EBT.

H-E-B is a San Antonio, Texas-based supermarket chain with 350 locations across the state. In addition to groceries, H-E-B also sells toys, electronics, sporting equipment, and household goods. But, keep in mind, SNAP benefits can only be used to buy food items.

Texas EBT benefits are issued to the Lone Star Card. If you have trouble using your card at H-E-B or another grocery store, contact Texas Health and Human Services at (800) 777-7328 for assistance.

If you’re a recipient of Supplemental Nutrition Assistance Program (SNAP) benefits, you can use your Electronic Benefits Transfer (EBT) card like a debit card to make food purchases at participating retailers. For details on what you can and cannot buy with SNAP benefits, see our article: What Can You Buy With Food Stamps/EBT?

In Summary

H-E-B supermarkets across Texas accept SNAP benefits and EBT cards for qualifying in-store purchases. To learn more about grocery store chains that accept EBT, see our article: Grocery Stores That Accept EBT/Food Stamps/SNAP.

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  • Not true. H-E-B does not accept Lone Star Card purchases. I’ve attempted this at several H-E-B locations and none have accepted the card. Walmart, yes. Randalls, yes. H-E-B, NO.

    • Lindsey Desmet says:
      First Quarter Finance logostaff

      Hello, Sam. All of the H-E-B stores we have contacted say that they do accept the Lone Star Card/SNAP for approved purchases. H-E-B also appears on the USDA’s list of approved SNAP retailers. Is it possible that your order included prohibited items, such as prepared foods? There may also be a problem with your card; you can contact Texas Health and Human Services for assistance at (800) 777-7328. We’re sorry to hear that you had a negative experience! We have updated our article to include the Texas HHS contact information.