King Soopers — a grocery store chain headquartered in Denver, Colo. — was purchased by Kroger — the third-largest supermarket chain in the United States — in 1983. So, does King Soopers share Kroger’s return policy? Yes. Read on for more on the King Soopers return policy.
What Is the King Soopers Return Policy?
King Soopers doesn’t have information about its return policy on its website, so we reached out to multiple King Soopers grocery store locations across Colorado to find out more. The grocery store chain — with locations from Wyoming to Colorado — has adopted the return policy of its parent company, Kroger. The Kroger quality guarantee states: “Simply return the product, packaging, and receipt to your nearest Kroger store. The customer service staff will assist with a refund, exchange, adjustment, or credit to a Kroger Gift Card. Some exclusions apply.”
When we asked King Soopers customer service representative about returning packaged goods and fresh produce — both with and without a receipt — we were told you can either get a full refund or exchange the item(s). In some cases, returns are subject to a store manager’s approval.
King Soopers customers shouldn’t be too concerned about returning goods. Its parent company’s quality guarantee states you can return an item with a receipt. No receipt? Store employees are willing to help whether or not you have a receipt. For more on King Soopers’ store policies, see our articles: King Soopers’ Money Order Policy and King Soopers’ Check Cashing Policy.