Short Answer — King Soopers accepts returns with or without a receipt, with no set limit on how long you have to make a return.
To find out about King Soopers’ return policy, we reached out to the corporate customer service department and multiple King Soopers grocery store locations across Colorado.
The grocery store chain — with locations from Wyoming to Colorado — has adopted the return policy of its parent company, Kroger.
The Kroger quality guarantee published on King Soopers’ website states: “Simply return the product, packaging, and receipt to your nearest Kroger store. The customer service staff will assist with a refund, exchange, adjustment, or credit to a Kroger Gift Card.”
When we asked a King Soopers customer service representative about returning packaged goods and fresh produce, we were told you can either get a full refund or exchange the item(s).
Your original receipt isn’t required to make a return, and there is no set time limit on returns, a corporate representative explained.
If you have your receipt, King Soopers will issue a refund to the original form of payment.
Without a receipt, you can get a refund in cash up to $20. Returns over $20 will receive a refund as store credit.
In some cases, returns are subject to a store manager’s approval, and you may need to show a photo ID if your refund is over $30.