We found that Kroger’s return policy without a receipt varies by store location. For more details, see below.
Kroger Return Policy Without a Receipt
The Kroger Company, which operates a variety of grocery store chains — including Kroger, Dillons, King Soopers, Harris Teeter, Fred Meyer, and City Market — states on its website that you can return or exchange a product as long as you have the original packaging and receipt.
To find out about returns without a receipt, we contacted Kroger’s media relations department, as well as Kroger grocery stores around the country. We found that Kroger’s return policy without a receipt varies by store. For example, a Kroger store associate in Georgia said that as long as your purchase was under $5, you can return it without a receipt. The associate also said the store may be able to look up your receipt if you used your Kroger Plus rewards card during checkout and return the item to the same store where you originally purchased it. Meanwhile, another Kroger store associate at a different Georgia location said returns without a receipt are not accepted — regardless of the purchase amount. And a store associate at a Kroger in Virginia said you can make a return without a receipt for store credit.
All of the Kroger stores we contacted have varying policies for returns without a receipt. To find out the return policy without a receipt at your local Kroger, you’ll want to contact the grocery store directly.
Kroger’s return policy without a receipt varies by store location. A store associate may be able to look up your receipt if you return the item to the same store you where you originally purchased it. To learn more about Kroger’s receipt lookup policy, see our related article.