More than 90 days after purchase, you’ll need a store manager’s approval to make a return at Lowe’s. You’ll also need the receipt.
Lowe’s Return Policy After 90 Days
To make a return at Lowe’s more than 90 days after purchase, you’ll need to get a store manager’s approval, a Lowe’s corporate customer service representative said. And you’ll need to bring the receipt.
But, if the item is no longer in Lowe’s inventory, you may not be able to make a return.
We contacted Lowe’s home improvement stores in Colorado, Florida, Michigan, Missouri, and Tennessee to confirm this information.
Lowe’s standard return policy allows for returns within 90 days of purchase. Within this return period, you do not necessarily need the receipt as long as your purchase can be looked up by a store associate using your phone number, credit card number, checking account number, or MyLowe’s card.
See our related research for details on the Lowe’s special order return policy.
- Lowe’s online chat