Some of the top online electronics retailers are Amazon, Micro Center, Newegg, and TigerDirect Business. These retailers offer good deals on a wide range of products. But who should you purchase from? It depends on what you’re looking for. A comprehensive return policy? Try Amazon. Looking for a brick-and-mortar store location? Micro Center has you covered. Top-notch customer service? Newegg is ready to help. We have all the information you need to know about these electronics retailers

Electronics Retailers Compared: From Amazon to TigerDirect Business

The retailers listed below sell a wide range of electronic products from a variety of brands, typically at good prices. However, the stores differ when it comes to warranties and return policies. Additionally, each retailer has certain qualities that make it unique, and, given your specific needs, one company may suit you better than another. For example, if you’re not sure what you’re looking for, a company with exceptional customer service might appeal to you. We have all the specifics to help you choose.

1. Amazon

  • Types of electronics available: All types
  • Specific brands: All brands
  • Warranties/protection plans: According to the Amazon.com Return Policy, any electronic purchased on Amazon.com that arrives damaged or does not work can be returned for a full refund within 30 days of purchase. Additionally, Amazon’s Help & Customer Service page states that some electronics purchased on Amazon.com come with a manufacturer’s warranty and may qualify for extended repair or return options. Be sure to carefully read the description of the specific item you want to purchase for any possible warranty information; different vendors or sellers may affect available warranties.
  • Return policies: Most new and unopened items purchased and fulfilled by Amazon can be returned within 30 days of delivery for a full refund. However, if you purchase an item from a third-party seller, that seller may have a different return policy.
  • Unique to this store: While Amazon sells products itself, it also lets other companies and individuals sell items on its site (these are referred to as third-party sellers). Because of this, Amazon sells a wide range of electronics. This also means the same product can come with different warranties, guarantees, and return policies, depending on the vendor you purchase from; keep an eye on the fine print.
  • Shop Amazon.com

2. Micro Center

  • Types of electronics available: All types
  • Specific brands: Acer, AMD, Apple, ASUS, Bose, Brother, Dell, DJI, Epson, Intel, Lenovo, LG, Microsoft, NETGEAR, Nvidia, PowerSpec, Samsung, and more
  • Warranties/protection plans: According to Micro Center’s Terms and Conditions, Micro Center doesn’t provide a warranty for the products sold on its site. However, many of the available electronics come with a manufacturer’s warranty.
  • Return policies:
    • Items must be in “like new” condition, meaning the item needs to be in its original packing material, with all accessories, manuals, and materials.
    • According to Micro Center’s Return Policy, computers, cameras, tablets, 3-D printers, processors, 3-D scanners, and CD/DVD duplicators, can be returned within 15 days of purchase.
    • Wireless phones/devices can be returned within 14 days of purchase.
    • Aerial drones can be returned within 30 days of purchase, provided there’s no damage caused by the consumer.
    • All other merchandise can be returned within 30 days of purchase.
  • Unique to this store: Micro Center is an online retailer, but it also has brick-and-mortar locations with associates specifically trained to help you find the right product for your needs. Store locations also offer repair services for most electronics.
  • Shop MicroCenter.com; find a Micro Center near you

3. Newegg

  • Types of electronics available: All types
  • Specific brands: All brands
  • Warranties/protection plans: According to Newegg’s Product Warranties, electronics sold on Newegg are covered by the return policy and the product’s manufacturer warranty.
  • Return policies: Newegg’s Return Policy states any product purchased from Newegg.com can be returned within 30 days, provided you first obtain a Return Merchandise Authorization number from Newegg’s customer service. The product must be returned in its original packaging and may be subject to certain fees, such as a restocking fee. Items purchased from a third-party seller are subject to the seller’s return policy.
  • Unique to this store: According to Newegg’s Corporate Summary, Newegg distinguishes itself by not only selling great products but also offering “exceptional customer service.” If you have questions or concerns regarding a product, you can contact a service associate by phone, email, or online chat.
  • Shop Newegg.com

4. TigerDirect Business

  • Types of electronics available: All types
  • Specific brands: Apple, Dell, HP, Hewlett Packard, Intel, Joy Systems, Microsoft, and more
  • Warranties/protection plans: TigerDirect Business does not offer a warranty for products sold on its site, according to TigerDirect Business’ Terms of Use and Sale. However, many of the electronics available come with a manufacturer’s warranty.
  • Return policies:
    • All non-defective products must be returned within 30 days for either credit or exchange. You’ll need to obtain a Return Authorization number before returning the product. Additionally, products must be returned in their original packaging with all accessories, and each product is subject to a 15 percent restocking fee.
    • Defective products can be returned as long as the problem was reported to TigerDirect Business within 15 days of the product shipping and you first contacted the manufacturer for troubleshooting and/or support.
    • The following brands cannot be returned: Compaq, Sony, Apple, IBM, 3Com, Cisco, Hewlett-Packard, Intel, Adobe, Toshiba, Lenovo, Quark, and Polycom. If you wish to return an item from one of these brands, you’ll need to contact the manufacturer directly.
  • Unique to this store: TigerDirect Business is an online electronics retailer that specializes in small, medium, and large networking and PC-product solutions for businesses. It also offers on-site consultations for electronic business solutions.
  • Shop TigerDirect.com

In Summary

Amazon, Micro Center, Newegg, and TigerDirect Business are some of the top online electronics retailers. If you’re looking for brick-and-mortar locations, try Micro Center. For a comprehensive return policy, order from Amazon. Most products at least come with a manufacturer warranty. Be sure to read the fine print on any purchase to learn more about warranties, guarantees, and return policies.