Pawn America accepts returns on most items. It has a 10-day money-back guarantee on items bought in stores and a 15-day money-back guarantee for items bought online.
Pawn America Return Policy
At Pawn America, you can return items within 10 days of purchase if you bought the item in-store or within 15 days of purchase if you bought the item online. Online orders should be returned by mail.
Pawn America’s return policy is detailed online. We also reached out to Pawn America’s e-commerce representative by phone to confirm this information.
Most items are eligible for Pawn America’s money-back guarantee. There are a few exceptions: Items marked “As Is,” “For Parts,” or “Not Working” cannot be returned for a refund.
When returning an item to a Pawn America store, it’s helpful to have your receipt. However, if you don’t have your receipt, a store associate should be able to look up your purchase.
To return an online purchase, you will have to pay for the return shipping, unless the item is defective. If your online purchase doesn’t work as intended, contact the Pawn America location the item was shipped from to arrange a return.