Plato’s Closet Return Policy Explained: Time Limit, Refunds, etc

Here’s the Plato’s Closet return policy in plain language. Plato’s Closet accepts returns of most items within seven days of purchase, as long as the tags are attached and you have the original receipt. But, because Plato’s Closet stores are individually owned and operated, policies may slightly vary by store.

Plato’s Closet’s Return Policy

Plato’s Closet is a network of clothing consignment stores that buy and sell gently used, brand name clothing and accessories. Each location is independently owned and operated, so you might see slight variations in store return policies. However, in general, Plato’s Closet accepts returns and exchanges on most items within seven days of purchase, as long as the tags are still attached and you have the original receipt, according to individual Plato’s Closet store websites. Shoes, accessories, clearance, and final sale items are nonreturnable.

Keep in mind, some stores only allow exchanges or store credit — like the Plato’s Closet in Bismarck, N.D. While other stores will issue a refund to the original payment method with a receipt and store credit without a receipt — like the store in Wausau, Wis. Since store policies vary by location, it’s best to check with your local Plato’s Closet for specifics. And, if all else fails, you can try selling the items back to the store!

In Summary

You can return or exchange most items to Plato’s Closet within seven days of purchase; just be sure to bring your receipt and keep the tags attached. You won’t be able to return shoes, accessories, clearance, and final sale items though. Policies may vary by store, so check with your local Plato’s Closet for details.

To learn more about Plato’s Closet and similar consignment stores, see our article: Where Can I Sell My Clothes? The Best Places That Buy Clothes.

If you by chance have Miss Me jeans, you can sell them to Plato’s Closet for this amount.

2 comments

    • Lindsey Desmet says:
      First Quarter Finance logostaff

      Hello, Eli! Generally, no, you cannot get back clothes that you have sold to or exchanged with the store. However, since Plato’s Closet is franchised, some store managers may be willing to work with you to resolve your issue. It’s best to contact your local store for its policy and to discuss your situation.