Short Answer: Saks Fifth Avenue allows price matching with approved retailers. If you find a lower price from an approved retailer, you can request a price match at the point of sale or up to seven days after purchase. Price matching is available in-store and online. For more information on Saks’ price match policy, see below.
Saks Price Match Policy
Saks Fifth Avenue participates in price matching with similar retailers, a corporate customer service representative said. To get the lower price, you’ll need to provide proof, such as an advertisement, a photo of a tag featuring a sale price, or a promotional code. Saks will only approve price matches from the following retailers:
- Bergdorf Goodman
- Lord & Taylor
- Neiman Marcus
Additionally, Saks.com will match identical items from Amazon. (Amazon price matching is generally not available at Saks Fifth Avenue stores.)
Keep in mind, some in-store policies may vary from the corporate policy. One store associate we spoke with said a supervisor would need to authorize the price match, while a different store associate said price matching is not available in stores. You may want to contact your local Saks Fifth Avenue to find out about its in-store price match policy.
How to Request a Price Match
You can request a price match for a Saks.com purchase by contacting Saks customer service at (877) 551-7257 or via live chat. If you find a lower price on an identical item at one of the retailers listed above, you can request a price match in store.
Saks allows price matching at the point of sale and up to seven days after purchase with your original receipt. (Saks also allows price adjustments up to seven days after purchase, as long as you have your original receipt.) Once it approves the price match, Saks will issue a partial refund to the original payment method.
For online Saks shoppers, PayPal is an accepted payment method; see our article for information on how to use PayPal for your online Saks purchase. To find out more about department stores price match policies, see our article on Macy’s price match policy. We also detail the process for returning items to either Saks or Saks OFF 5th.