Sam’s Club Jewelry Return Policy: Requirements, Process Explained

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Short Answer

Sam’s Club allows jewelry returns with no time limit. However, the return should include the original packaging and receipt for a full refund.

Sam’s Club Jewelry Return Policy Explained

You can return jewelry to Sam’s Club any time, and for any reason, a corporate customer service representative said.

We were told that jewelry is not on Sam’s Club’s list of items that need to be returned within a specific time frame. Instead, jewelry falls under Sam’s Club’s general return policy.

If your jewelry purchase later goes on sale, find out how to request a price adjustment at Sam’s Club in our article.

Jewelry Return Requirements

You should return the jewelry in its original packaging and include your receipt or printed order, if possible.

Without the original packaging, Sam’s Club may only offer a partial refund; without the receipt, the store may deny your return.

Sam’s Club Return Process

Jewelry purchased from can be returned in stores or by mail. To request a return by mail, call the Member Service Center at (888) 746-7726 or log in to your Sam’s Club account, fill out a return form, and print a return shipping label.

Sam’s Club offers free return shipping via FedEx. Shipping and delivery charges on your original order will only be refunded if Sam’s Club made a mistake with the order or the item arrived damaged.

At a Sam’s Club store, you can return any in-store or purchase. You do not need to return in-store purchases to the same store where you made the original purchase.

Sam’s Club Jewelry Refunds

If you have your receipt and the original packaging, Sam’s Club will issue a full refund to the original method of payment. If you can’t find your receipt, Sam’s Club will try to complete the return without it but reserves the right to deny a return or only refund a percentage of the purchase price.


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