Stop & Shop customers can return almost anything for a refund or store credit within one month of purchase. The company’s hassle-free policy means that in most cases you don’t even need a receipt to make a return. We have more details on the Stop & Shop return policy below.
Stop & Shop Return Policy
Stop & Shop promises a hassle-free shopping experience, including refunds without a receipt — though some restrictions apply. Stop & Shop gives you one month after your purchase to make a return, associates from Stop & Shop’s corporate customer service department told us. Items can be in any condition, including open and used, but gift cards are not returnable or redeemable for cash. In rare cases, a manager must approve the return.
If the item you’re returning costs less than $20, you can return it for a full refund, with or without a receipt, according to our communications with the company. If the item cost more than $20, you can return it for a full refund with a receipt; without a receipt, you may be eligible for store credit. Stop & Shop may also offer the option to replace your product rather than get a refund.
In most cases, you can return items to Stop & Shop with or without a receipt and receive a full refund. Refunds may be issued to your original payment method or as store credit, and Stop & Shop may also offer to replace your item. Products can be returned to Stop & Shop within one month from the original purchase date. To learn more about Stop & Shop’s store policies, see our article on Stop & Shop’s check cashing services.