More and more companies are soliciting opinions from consumers through online surveys in exchange for monetary rewards. With so many survey sites available, figuring out which are safe to use, and which will actually pay, can be a daunting task. SurveySay is one of the many websites that promises money for survey completion. Here we have taken an in-depth look at SurveySay to to judge whether it’s worth your time.
Is SurveySay.com Legit?
SurveySay does not actually host surveys and solicit market research as many believe. Instead, the company directs users to a number of market research companies looking for consumers of certain products who match specific demographic profiles. SurveySay does not directly offer any incentives or payments; the incentives for survey completion are all determined through the external company where SurveySay sends the user. In short, SurveySay does not pay you. It just connects you with opportunities to get paid.
So is SurveySay legit or a scam? In terms of being a website for finding surveys, SurveySay is legitimate. SurveySay connects its users to a variety of different survey sites. Is SurveySay safe? Yes, it uses secure encryption so your personal information is safe. Is SurveySay worth your time? That depends. Many have that reported SurveySay doesn’t make it easy to earn money through surveys. That doesn’t mean it’s impossible, but your time may be better spent elsewhere.
How Does SurveySay Work?
To fully understand how SurveySay works, we created an account. The first step is to join the site for free. To sign up, users enter their email address, date of birth, gender, ethnicity, and country. Once a customer joins, the website redirects to a page listing survey companies that are looking to pay for opinions. In order to then complete a survey, the customer must click and join a different site that specifically hosts the selected surveys. Once the customer clicks on a new survey site, additional log in information may be required in order to complete surveys. This process can be quite time-consuming and frustrating — particularly when users spend time setting up a new account and filling out screening questions only to discover that they don’t actually qualify, and are booted out of the survey with nothing to show for their time or effort (more on that later).
Once the customer clicks on a new survey site, additional log in information may be required in order to complete surveys. This process can be quite time-consuming and frustrating — particularly when users spend time setting up a new account and filling out screening questions only to discover that they don’t actually qualify, and are booted out of the survey with nothing to show for their time or effort (more on that later).
How Does SurveySay Pay?
Once a user is directed to a site and provides the necessary signup information, the user can choose which surveys to take. Surveys range in payment from $1 to upwards of $10 per survey. Surveys can take anywhere from two minutes to 25 minutes (sometimes even longer) and may cover a variety of topics ranging from homeowner’s insurance to laundry detergent. If a user does not qualify for a survey, the time spent will be minimal; however, there will be no payment for failed attempts to qualify for a survey.
Payment will only be awarded when a survey is fully completed. Payment does not come from SurveySay, but from the site that directly houses the survey. Payments may be in the form of redeemable points, gift cards, or actual money that is sent to a user’s PayPal account. Keep in mind that many of the sites that SurveySay sends you to will have a minimum earnings threshold that must be reached before payment or rewards can be requested.
What Information Does SurveySay Collect?
SurveySay collects information from users during the registration process. The amount of required information is limited to email address, date of birth, ethnicity, gender, and country. SurveySay only collects social security numbers if members exceed $600 per year in survey earnings, as tax reporting is then required.
When using SurveySay, all information about usage is automatically recorded, and the company maintains access to information such as: number of log-ins, data clicked on, user’s IP address, time spent on each page visited, and information about the user’s browser and platform. Sometimes, additional pieces of information may be required in order to match consumers with additional survey opportunities. This information may include: age, consumer habits, information about hobbies and interests, employment status, and product ownership.
How Does SurveySay Use Customers’ Personal Information?
SurveySay does not send spam emails. Commercial or marketing messages are only sent with consent or opt-in by users. Users may opt-out of email communications at any point. We confirmed this with our own account. The emails we received from SurveySay were alerts stating that new surveys were available, and links to the survey sites were included in the emails. In certain cases, personal information may be disclosed. Possible causes for this scenario include matters where compliance with the law is necessary, such as a court order, legal investigations, or third-party claims.
The reviews for SurveySay are not sparkling. The site has a 1.75 star rating from Reviewopedia, and a 1.2 star rating on SiteJabber. Online reviews for almost any company tend to trend negative, however, since angry customers are more likely to leave reviews than happy ones. The reviews do provide valuable insight about the frustrations and annoyances that users have experienced through SurveySay. Some of the most common complaints include:
Disqualification: Many users have stated that too much time was spent time completing screening questions only to be told they do not qualify for that particular survey. Many users feel this is misleading and represented a waste of time.
Error Messages: Some users have reported that after completing a survey, a long error message has appeared that prevented the completed survey from being recorded on the user’s profile. This error message states reasons such as: the survey has previously been completed, the location of the computer does not match the location of the user’s profile, the survey was completed too quickly, or someone using the computer engaged in irregular activity.
No payment: Because SurveySay sends its users to a variety of other survey sites, many of these individual sites have minimum payouts, or a threshold that must be reached before the users can request a payment. These minimum payouts are sometimes as high as $25-$30 and it can be very difficult to reach this threshold if SurveySay is constantly sending you to new websites. Some users have claimed that they have been unable to request payment even when they reached the minimum payout, but since SurveySay doesn’t pay users directly, the company that was actually paying for the surveys may be accountable for these cases.
Additional Emails: Users have reported that signing up with SurveySay has resulted in a proliferation of spam emails. The SurveySay website is not directly responsible for these additional emails; however, the nature of SurveySay is such that it redirects customers to external sites that may have unscrupulous policies about sending irrelevant or spam emails.
Not all reviews are complaints about SurveySay. One user (albeit in 2010) reported that she earned money quite easily using SurveySay. Others have posted on various blogs and social media websites that you certainly won’t get rich with SurveySay, and generally you won’t even make a living, but it’s a valid way to make a little extra cash on the side if you have some time and a lot of patience. The SurveySay reviews are lackluster.
Alternatives to SurveySay
SurveySay is far from the only option when it comes to making money online with surveys. Here are alternatives to SurveySay:
e-Rewards: This site requires registration and will direct users to potential surveys, where a qualifying round of questions will be asked initially. This site pays users in e-Rewards currency which can be redeemed for gift cards. Users express many of the same complaints about e-Rewards that they have about SurveySay — namely, the annoyance of being disqualified after spending time on the screening questions and the small monetary rewards relative to the time spent taking each survey. It’s not a scam, but it does face the standard pitfalls of other survey sites.
SurveyClub: This site requires registration with basic information including name, phone number, email, ethnicity, and date of birth before directing users to available surveys. Like SurveySay, SurveyClub is a middleman. It doesn’t pay directly for survey completion, and users shouldn’t expect to make a living, but it is a legitimate company. Given enough time, most people can make some extra coffee money here.
Ipsos Panel: This site requires registration with basic information including name, email, and address. This site pays users in the form of points which can then be redeemed for gift cards. Ipsos is a reputable marketing research firm that’s been around since 1975, so the company itself is certainly legitimate. There are some users who have had poor experiences with Ipsos regarding unexplained account de-activations, but others have had no problems at all with the site.
Which Survey Aggregation Sites Are Better Than Surveysay?
The three sites we mentioned above all have reviews and user experiences that are fairly similar to SurveySay. If we were to suggest a better alternative, our recommendation would be Swagbucks. One of the most popular survey sites, Swagbucks requires a simple registration using a user name and password. A $5 incentive is provided simply for signing up and users can earn rewards with many tasks besides survey completion, including using search engines, watching videos, shopping online, and more. This site rewards users with points that can then be redeemed for gift cards. Swagbucks won’t make you rich, but many people enjoy the easy-to-use interface and the variety of ways to earn rewards.
Is it a scam? No — at least, not in the most literal sense of the word. You won’t lose money by signing up and the company isn’t just trying to make off with your personal information or steal your identity. However, it may take a long time to earn any real money, and ultimately your time may be better spent elsewhere.
The company does what it says: users are presented with an array of companies that want to pay for consumer opinions. However, according to customer reviews and experiences, SurveySay does not make it particularly easy to earn money through online surveys. While SurveySay has its share of problems, it’s comparable to many other survey sites. But for most people, SurveySay is simply not worth the time and effort required to make any real money.