Air mattresses fall under Target’s general return policy and must be returned within 90 days of purchase for a full refund. But if you’ve opened the box, you cannot get a refund, you can only make an exchange. For more on the Target air mattress return policy, see below.
Target Air Mattress Return Policy Explained
Target has a general return policy for most items, including air mattresses, that allows returns within 90 days of purchase for a full refund. A corporate customer service representative confirmed the policy as outlined on Target’s website.
If you purchased the air mattress with a Target REDcard, you have an additional 30 days to make a return (for a total of 120 days). And, all Target-owned brand items, including Embark air mattresses, can be returned up to one year after purchase with the original receipt.
If you’ve opened the box for your air mattress, you can exchange it for a similar item but cannot get a full refund. (Generally, Target will accept open-box returns as long as you still have the box, but airbeds are on the list of exceptions to this policy, a corporate customer service associate said.)
Returns outside of the time limits noted above will not be accepted. But, as long as your return is made within these time limits, you can make a return for any reason and can make a return with or without a receipt. However, if a store associate is unable to find a record of your transaction, your refund may be issued in the form of a merchandise return card. Target store associates in Arizona, Colorado, Iowa, and New Hampshire confirmed this information.
You can return an air mattress purchased online to a Target store or by mail. To return by mail, you’ll need to log in to your Target.com account. There, you can request a return and print a free return shipping label.
In general, air mattresses can be returned to Target within 90 days of purchase for a full refund — with the exception of open air mattresses, which are only eligible for exchange. You can make a return with or without a receipt. Online purchases can be returned in-store or by mail; Target provides free return shipping.