Short Answer: Green Dot direct deposit times vary on an individual basis. Employers and benefits providers are responsible for arranging deposits. Green Dot will make the deposit available as soon as it receives instructions from the employer and/or benefits provider and verifies the funds. For more details, see below.
What Time Does Green Dot Post Direct Deposits?
Green Dot doesn’t post direct deposits at any specific time. Instead, it posts deposits as soon as it receives payment instructions from the depositor. This means that the timing of your deposit depends on when your employer and/or benefits provider gives Green Dot notice of an incoming deposit. Green Dot will verify the funds as quickly as possible and does not place holds on direct deposits.
Keep in mind, deposit times can even vary between pay periods, depending on how and when your employer and/or benefits provider sets up payments. And, deposits made after business hours will post the next business day.
Deposits on Holidays
Green Dot’s deposit policy extends to federal and bank holidays; your depositor may choose to post direct deposits either before or after the holiday. While Green Dot does not place holds, it cannot process deposits when it is closed. If Green Dot is unable to process your direct deposit the day before the holiday and is closed for the holiday, the deposit will post on the next available business day.
ASAP Direct Deposit
With Green Dot’s ASAP Direct Deposit service, account holders can access their funds two to four days earlier than they would at a traditional bank. Because Green Dot posts funds when it gets notification of the deposit, you’ll have access to your money sooner if your employer and/or benefits provider sends advance notice. You do not need to sign up for ASAP Direct Deposit; all qualifying deposits will automatically include this service.
Deposit Alerts and Troubleshooting
To find out when your account receives a deposit, Green Dot offers direct deposit alerts by email or text message.
If you think there may be a delay or issue with your deposit, customer service representatives recommend first logging in to your Green Dot account dashboard and checking your transaction history. If the deposit doesn’t appear in your account history, contact your employer and/or benefits provider to find out if the deposit was sent; if so, ask for the transaction’s trace number. With the trace number, you can contact Green Dot customer service at (866) 795-7597 for further assistance.
- Green Dot customer service (866) 795-7597