6 Best Appliance Stores That Sell Used or Scratch and Dent Appliances

You can find used or scratch and dent appliances at retailers like Best Buy Outlet, Goedeker’s, and Kmart. Appliances that have been used or show cosmetic damage are as much as 40% to 60% cheaper than if you were to purchase them brand new.

Below, we’ve compiled the list of national, local, and online stores that sell used, scratch and dent, and even refurbished appliances.

We also list the stores that only sell new appliances, so you aren’t left wondering.

What Does “Scratch and Dent” Mean?

“Scratch and dent” appliances have been dented, damaged cosmetically, or refurbished.

These appliances are sold at a much cheaper price, but there’s nothing wrong with them. Apart from being used or having mild cosmetic damage, they’re still in working condition.

Many retailers will even deliver and install the appliance for you just the same as if you were buying new — some will also haul away your old appliances.

Shopping for scratch and dent items can be a great way to save money on what’s typically a very expensive purchase.

In addition to appliances, you can find other scratch and dent furniture for sale.

What to Look for When Buying Scratch and Dent

If you decide to purchase a used or scratch and dent appliance, there are a few important things to keep in mind.

Since the available stock will be in constant rotation, it may be a good idea to comparison shop at a few different retailers before making your purchase. Always examine the appliance closely for what cosmetic damage is evident and be sure you can live with it.

Check for missing knobs, shelves, or any other components that should be part of the appliance. And if you’re not able to check for sure if the unit works, you might want to consider an extended warranty to protect your purchase in case the item is defective.

When you find something you like, do an internet search for the make and model of the appliance and see what price it goes for brand new. Scratch and dent appliances should be discounted somewhere in the range of 40 to 60%, so if the discount is much less than that, it may not be worth the price.

Retailers That Sell Used Appliances, Scratch and Dent Appliances

Best Buy Outlet

Appliances: Washers, dryers, ranges, cooktops, ovens, microwaves, small kitchen appliances, heating, cooling, air quality supplies, vacuum cleaners, steamers, irons, sewing machines, freezers, and ice makers
Brands: Samsung, LG, Whirlpool, Frigidaire, Insignia, GE, KitchenAid, Therapure, Grand Star, Nostalgia Electrics, 3M, Ecosential, Electrolux, Keurig, Smart Choice, bobble, Amana, Disney, Hoover, Black & Decker, BUNN, Igloo, Panasonic, and T-Fal
Protection Plan Options: 3-year or 5-year
Delivery Methods: Ship to home, in-home delivery, or in-store pickup
Payment Options: Credit or debit accepted online. Credit, debit, cash, or check accepted in-store.
Returns: Returns are accepted; view the full Best Buy return policy
Physical Locations Nationwide? Yes
Find a store or shop online

Queen Appliance Wholesale

Appliances: Refrigerators, freezers, ranges, cooktops, wall ovens, warming drawers, hoods, over range microwaves, microwaves, garbage disposals, dishwashers, washers, dryers, air conditioners, heaters, humidifiers, water heaters, and vacuums
Brands: Amana, American Range, Asko, Avanti, Bertazzoni, BEST, Bloomberg, Bosch, Coyote, Dacor, Danby, db, Electrolux, Estate, Frigidaire, GE, Hotpoint, Heartland, KitchenAid, LG, Hieber, Lynx, Marvel, Maytag, Panasonic, Samsung, and Scotsman
Protection Plan Options: 6 years full coverage of all parts and labor or 4 years coverage of major component parts and labor
Delivery Methods: Ship to home, in-home delivery, or in-store pickup
Payment Options: Credit or debit accepted online. Credit, debit, cash, or check accepted in-store.
Returns: Returns are accepted; view the full return policy on Queen Appliance’s Return Policy page
Physical Locations Nationwide? No, located in these Pennsylvania cities only: Phoenixville and King of Prussia
Shop online

Goedeker’s

Appliances: Refrigerators, washers, dryers, ranges, ventilation, wall ovens, cooktops, dishwashers, microwaves, freezers, ice makers, and warming drawers
Brands: GE, Frigidaire, Bosch, Whirlpool, LG, Maytag, Electrolux, Summit, Bertazzoni, Broan, Marvel, Miele, Vent-A-Hood, and Zephyr
Protection Plan Options: 1-year manufacturer’s warranty; 5-year or 3-year extended warranties
Delivery Methods: Ship to home, in-home delivery, or in-store pickup
Payment Options: Credit or debit accepted online. Credit, debit, cash, or check accepted in-store.
Returns: Returns are accepted; view the full Goedeker return policy
Physical Locations Nationwide? No, located in St. Louis, Miss. only
Shop online

Kmart

Appliances: Washers, dryers, ranges, kitchen appliances, sewing machines, dishwashers, As Seen On Tv products, microwaves, vacuums, and carpet cleaners
Brands: Kenmore, Samsung, Hamilton Beach Brands Inc., As Seen On TV, Hotpoint, Kenmore Elite, Nesco, Oster, Presto, Pedal Sta, and Impress
Protection Plan Options Options: 5-year or 3-year
Delivery Methods: Ship to home, in-home delivery, or in-store pickup
Payment Options: Credit or debit accepted online. Credit, debit, cash, or check accepted in-store.
Returns: Returns are accepted; view the full Kmart return policy
Physical Locations Nationwide? Yes
Find a store or shop online

Mazer

Appliances: Refrigerators, freezers, ranges, built-in ovens, cooktops, microwave ovens, ventilation units, washers, dryers, dishwashers, disposals, compactors, air conditioners, dehumidifiers, and water heaters
Brands: GE, Hotpoint, Fisher & Paykel, LG, Adora, and Air King
Protection Plan Options: 1-year manufacturer’s warranty or extended 5-year warranty
Delivery Method: Ship to home and in-home delivery varies depending on location; in-store pickup available
Payment Options: Credit or debit accepted
Returns: Returns are not accepted on all scratch and dent appliances, and returns are eligible for an exchange or store credit only. View the full Mazer return policy.
Physical Locations Nationwide? No, located in Birmingham, Ala. only
Shop online

Retailers That Only Sell New Appliances

The following stores only sell brand-new appliances:

Lowe’s
Walmart
Sam’s Club
The Home Depot
Costco
Target

Ways to Save Money on New Appliances

While you may not be able to shop the scratch and dent section at the above major retailers, there are still ways for you to get appliances for less.

It’s important to know the right things to look for or try while shopping for appliances at these retail stores. We’ve compiled a list of things to help you get the best deals available to you:

Look for imperfections: While shopping at the above retailers, look for items that may have imperfections. For example, you may find a washer with a ding in the side or a refrigerator with a bottom freezer door handle that sticks. These small imperfections could score you a 10 to 20% discount if the store manager is willing to negotiate.
Look for damaged packaging: Sometimes when items are in transport from the warehouse to the retail store, the packaging can become damaged. Although this seems like a trivial thing, damaged packaging can still result in a 10 to 15% discount.
Look for floor models or returned items: You may be able to purchase the store’s floor model or appliances that have been returned. Some stores are willing to grant a discount on these items because it’s hard to sell floor models and resell returned appliances.
Become a price matching pro: When you’re in the market for a new appliance, research that particular appliance to find the best deals. You may find a great deal on Amazon, for example, but to avoid the extra shipping cost, you can ask if a local store will price match.
Negotiate: Sometimes retail stores will have problems moving certain appliances or meeting their monthly sales goals. This gives you opportunities to try to negotiate a price that would be both appropriate for the store and beneficial for your wallet.
Bundle multiple items: If you’re looking for more than one appliance, trying to bundle them may be a great way to save some money. Sometimes stores offer discounted rates for people who want to bundle a washer and dryer combo or a refrigerator and freezer combo, for example.

If you need information on how to get rid of your old appliances, our article features the list of places that offer free appliance removal. We also detail how to find free appliances.