Walmart Return Hours: What Time Do Returns Open? Close? Solved

Short Answer: Walmart return hours are typically from 8 a.m. to 10 p.m. For more details explaining Walmart’s return center hours, see below.

Walmart Return Hours Explained

Even though Walmart stores are often open 24 hours a day, you can typically only make a return between 8 a.m. and 10 p.m. seven days a week, corporate customer service representatives said. This includes holidays when the store is open; however, if the store is closing early for a holiday, the return hours will vary depending on the store’s closing time. We contacted Walmart store locations in California, Connecticut, Florida, and North Carolina to confirm this information. 

In general, Walmart returns must be completed at the customer service desk near the front of the store. This is because only customer service staff are trained in handling returns, a Walmart employee said. Walmart allows returns with or without a receipt and on opened items; all returns are subject to a store manager’s approval.

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2 comments

  • I bought a TV and it was broken. I tried to return it the same day and was informed that same TV was bought a couple days before? Makes no sense to me.

    • Lindsey Desmet says:
      First Quarter Finance logostaff

      Hello, Dennis! Did you have your receipt and the box for the TV? Walmart does accept open-box returns for damaged TVs if you have your receipt but can deny the return if the TV was damaged after purchase. For more information about TV returns at Walmart, see our dedicated article on the return policy for new and refurbished TVs. Were you able to speak to a manager when attempting to return the TV? If not, it may also help to call your local store or call Walmart’s corporate customer service line at (800) 925-6278. Best of luck!