Short Answer: Walmart generally allows returns from 7 a.m. to 10 p.m. or 11 p.m., though the exact hours depend on the location. For more details on making returns at Walmart, see below.
Walmart Return Hours Explained
These hours also apply to holidays when the store is open; however, if the store is closing early for a holiday, the return hours will vary depending on the store’s closing time.
In general, you must bring in-store returns to the customer service desk near the front of the store. This is because only customer service staff are trained in handling returns, a Walmart employee told us. For faster service, you may be able to initiate your return using the Walmart app or at Walmart.com.
Walmart allows returns of many opened items and most items without a receipt; however, keep in mind that all returns are subject to a store manager’s approval. You can find more details about the return process and which items are eligible for return in our overview of Walmart’s return policy.
- Walmart customer service (800) 925-6278
- Walmart store customer service representatives