Short Answer: Walmart’s current return hours are from 7 a.m. to 10 p.m. or 11 p.m., unless a particular store is operating under more restricted hours. For seniors, shopping and return hours are extended to 6:00 a.m. on Tuesdays. There are also some restrictions on the types of items that can currently be returned. For more details explaining Walmart’s return center hours, see below.
Walmart Return Hours Explained
Currently, most Walmart locations — unless already operating under more restricted hours — are open from 7 a.m. to 10 p.m. or 11 p.m. every day. You can make returns during this time. Walmart has also extended its shopping hours for seniors over the age of 60; every Tuesday, Walmart stores are open from 6 a.m. to 7 a.m. Seniors can shop and make necessary returns during this time. These hours also apply to holidays when the store is open; however, if the store is closing early for a holiday, the return hours will vary depending on the store’s closing time.
Also, note that while Walmart stores in most states are operating under the company’s standard return policy, some states — specifically California and Illinois — are not currently accepting returns of food, paper products, pharmacy items, household cleaning items, health and beauty products, or apparel. You may want to contact your intended Walmart location before returning one of these items to make sure the store can process the return.
In general, you must bring in-store returns to the customer service desk near the front of the store. This is because only customer service staff are trained in handling returns, a Walmart employee said. However, you may be able to initiate your return using the Walmart app or at Walmart.com.
Walmart allows returns of many opened items and most items without a receipt; all returns are subject to a store manager’s approval. Be sure to follow all current store protocols when visiting your local Walmart.