Short Answer: You can make a Walmart return after 90 days for items that fall under the store’s general return policy. Instead of a refund, you may be issued store credit equal to the current sale price of the item. Only items still being sold at Walmart are eligible for returns past 90 days. You’ll need to show ID to return an item that cost more than $10. Some stores may not accept returns after 90 days, but most of the stores we contacted said they would. For more details, see below.
What Is the Walmart Return Policy After 90 Days?
Many Walmart store locations will issue store credit for returns made more than 90 days after purchase. However, items that do not fall under Walmart’s general 90-day return policy, such as drones or digital cameras, cannot be returned past 90 days.
According to Walmart’s general return policy, “items purchased in our stores or on Walmart.com may be returned or exchanged within 90 days of purchase with or without a receipt.” To find out if items are eligible for return or exchange after 90 days, we contacted Walmart store locations in New York, Michigan, Kentucky, North Carolina, and Virginia; we have detailed our findings below.
Return Requirements After 90 Days
While most of the stores we contacted said you can return or exchange an item past 90 days, some said they could not approve any returns past 90 days. Because we received varying responses, you may want to contact your local Walmart to find out if it will accept a return after 90 days. For those stores that do accept late returns, we detail the requirements below.
Receipt and Identification
After 90 days, store associates advise requesting a return without a receipt. With a receipt, you’ll need to make the return within 90 days of purchase.
To make a return without a receipt, you’ll need to show a photo ID instead; namely for items over $10. One store associate in Gordonsville, Va., said Walmart allows customers three returns without a receipt past 90 days per year. All no-receipt returns at Walmart must pass the refund verification process.
After 90 days, the same packaging restrictions apply as under the standard return policy. While certain items like CDs and DVDs must be unopened and unused at the time of return, you can generally return open-box items.
Walmart does require the original packaging. The original packaging contains a barcode, w hich allows the associate to scan the item and confirm that it is sold at Walmart. Returns will only be accepted if the item is still in Walmart’s system; in other words, the item you’re returning must still be sold at Walmart stores or on Walmart.com.
Walmart Return Process and Refunds
Our overview of the Walmart return policy includes instructions for how to return in-store and online purchases at Walmart. In-store returns are available at the customer service desk, which is typically open from 8 a.m. to 10 p.m.
If Walmart approves your return, you will likely receive your refund store credit rather than a refund. The credit will be for the current sale price of the item, which may be less than your purchase price.