Walmart Tent Return Policy Explained: Open-Box, Without Receipt, etc

The Walmart tent return policy allows returns within 90 days of purchase — even if it’s used, damaged, or defective. For specifics, see below.

Walmart Tent Return Policy Explained

Walmart has a general return policy for most items sold in stores and online. Tents and other camping equipment fall under this general 90-day return policy, a corporate customer service representative said. Tents can be returned in stores with or without a receipt within 90 days of purchase — in the box, opened, and/or if it’s damaged or defective. While Walmart values your satisfaction, store managers have final say on all returns.

We contacted Walmart stores in California, Iowa, Nevada, Virginia, and Washington to confirm this information. To return a tent in-store, store associates said to bring it to the customer service desk. If you have your original sales receipt, the tent packaging, and pricing tags, this will make your return easier. However, if you’ve taken the tent out of the box and can’t get it fully back in, you can still make a return; for more on returning opened items to Walmart (with or without the box), see our article. If you don’t have the receipt, your refund may come in the form of store credit; with a receipt, a refund will be issued to your original form of payment.

You can return or exchange a tent purchased in-store or from Walmart online to any Walmart store location. So, if you travel to a campground and discover the tent is damaged or defective — or too small for your family — you can head to the nearest Walmart and make a return or exchange.

For online purchases directly from Walmart, you can return by mail for free by logging in to your account and printing a return shipping label. For details on returning items purchased on from third-party sellers, see our article on Walmart’s clothing return policy; the Marketplace Retailer return policy applies to all items, from clothes to tentsvacuums and more.

In Summary

You can return a tent purchased in-store or online from Walmart to a Walmart store within 90 days of purchase. Tents can be returned with or without a receipt and even if the box is opened and/or the tent is used. Damaged and defective items can also be returned. To return an online order by mail, log in to your account and print a free return shipping label.