Where to Sell Broken Jewelry: Helzberg Diamonds, Kay Jeweler’s, etc

Don’t throw away those damaged earrings, broken necklaces, or bent bracelets! Even if your gold, silver, platinum, or diamond jewelry is damaged, broken, or has simply seen better days, it could still be worth a pretty penny. In fact, there are plenty of places that buy broken or unwanted jewelry for cash, either on the spot or via mail. So if you want to sell broken jewelry, continue reading…

In This Article

The List of Places Where You Can Sell Your Broken Jewelry

Silver, gold, and platinum jewelry can be valuable to buyers, who buy it for its precious metal value. Some may even purchase broken watches, diamonds, gemstones, and other precious metal items. Here is a list of places where you can turn your broken jewelry into cold, hard cash.

Jewelry Store Chains

The nation’s biggest jewelers not only sell jewelry, they buy precious metals from customers, either in-store or via mail order.

Helzberg Diamonds

  • What they buy: 10K, 14K, 18K, 22K, and 24K gold and all platinum. Accepted items include chains, pendants, necklaces, lockets, rings, earrings, cufflinks, charms, bracelets, pins, brooches, money clips, key chains, tie bars, and tacks in any condition. They also accept 16K dental gold.
  • What they don’t buy: Diamonds, pearls (Suggested article: The List of Local and Online Places That Buy Pearls), gemstones, sterling silver, investment metals, stainless steel, watches, pocket watches, and new items with attached price tags or manufacturer’s tags.
  • The buying process: You will receive a prepaid Helzberg Gold Program Bag mailer in which to send your items. They will appraise your items and make an offer. You can view a video of the appraisal process and check the status of your transaction on the Helzberg website. If you accept the offer, payment is sent via check.
  • How to sell: Create a new account on the Helzberg website to request a submission packet, and then follow the instructions to send in your broken jewelry.

Jared the Galleria of Jewelry

  • What they buy: 10K, 14K, 18K, 22K, and 24K gold; 900 or 950 platnum. Accepted items include rings, bracelets, medical jewelry, necklaces, pins, earrings, men’s jewelry, and personal accessories in any condition, as well as scrap gold, gold flakes, gold nuggets, and dental gold.
  • What they don’t buy: Diamonds, gemstones, new or new-appearing jewelry, watches, investment metals, silver
  • The buying process: Send your jewelry in using a prepaid, insured mailer. Jared buyers will clean, inspect, and appraise your jewelry, and also provide a video of the appraisal process. If you accept the offer, they will send payment either via check or a Jared gift card. If you choose the gift card option, an additional 10% will be added to the value of your sale.
  • How to sell: Visit Jared Gold Exchange and sign up for a new account, then follow the instructions provided.

Kay Jewelers

  • What they buy: 10K, 14K, 18K, 22K, and 24K gold; 900 or 950 platinum. Accepted items include rings, bracelets, medical jewelry, necklaces, pins, earrings, men’s jewelry, and personal accessories in any condition. They also buy scrap gold, gold flakes, gold nuggets, and dental gold.
  • What they don’t buy: Diamonds, gemstones, new or new-seeming jewelry, watches, investment metal, silver
  • The buying process: You will be sent a prepaid, insured mailer in which you’ll send your damaged jewelry to Kay. The buyers clean, inspect, and appraise your jewelry. They also provide you with a video of the appraisal process. If you accept the offer, they will send payment either via check or a Kay gift card.
  • How to sell: Visit Kay Gold Exchange and sign up for a new account, then follow the instructions provided.

Reeds Jewelers

  • What they buy: Gold and platinum jewelry in any condition
  • What they don’t buy: Silver, diamonds
  • The buying process: Reeds buys broken gold and broken jewelry on location at their retail stores nationwide. In addition, you can host a Reeds gold buying party: Here’s how it works: Invite friends, family, and coworkers to bring their old, unwanted or damaged jewelry for a free appraisal from a trained professional jeweler. Reeds will provide invitations and up to $50 for refreshments.
  • How to sell: Visit any Reeds retail store (find a location near you using the Reeds store locator), or call your nearby Reeds to set up a gold buying party.

Tiffany Buyer

  • What they buy: Gold, silver, platinum, and sterling silver jewelry in any condition; pocket watches and designer watches (Rolex, Tiffany, Patek Phillipe, Audemars Piguet) in any condition; diamonds in any size, shape, and condition; antique jewelry; gemstones
  • What they don’t buy: They will consider any type of jewelry or precious metal
  • The buying process:  Fill out the form on the website and include photos of your item to receive a quote via email. If you accept the offer, you can mail your item to Tiffany Buyer and they’ll pay you via bank transfer. You can also contact Tiffany Buyer to discuss your piece or to make an appointment for an in-person appraisal at their Los Angeles office.
  • How to sell: Visit the Tiffany Buyer website and click on the ‘Get a Quote’ menu to choose the item you’d like to sell, or call to discuss your piece or make an appointment.

Local Jewelers

Many local, independent jewelers will also buy your broken gold, silver, and platinum, and may also purchase diamonds and other precious gemstones. You can find a local jeweler by visiting the Independent Jewelers Organization and the Jewelers of America websites.

Online Buyers

A number of websites will buy your broken gold, silver, and platinum jewelry, along with other items, such as diamonds, watches, and coins. However, note that online buyers generally pay the lowest among potential offers for broken jewelry, so it’s a good idea to get quotes from several places before deciding where to sell your broken jewelry.

Cash4Gold

  • What they buy: Gold, silver, platinum, and diamond jewelry in any condition; any gold, silver, or platinum items
  • What they don’t buy: Loose diamonds, gemstones
  • The buying process: Send your item(s) in using a free, prepaid, and insured postage pack. The company will appraise the item(s) and contact you with an offer. If you accept the offer, they will mail you a check. If you decline, you must request the return of your item(s) within 10 days.
  • How to sell:  Go to the Cash4Gold page to request a secure pack

Express Gold Cash

  • What they buy: Gold, silver, and platinum jewelry in any condition; diamonds, coins, watches, silver flatware, and dental gold
  • What they don’t buy: Express Gold Cash will consider most jewelry and precious metal items. If the item is not specifically listed, you can fill out a customer service request form to ask if they’ll consider it.
  • The buying process: Send your item(s) in using a free, prepaid, and insured appraisal kit. The company will appraise the item(s) and contact you with an offer. If you accept the offer, they will send you a check via Federal Express using one-day delivery, so you’ll receive your money within 24 hours.
  • How to sell: Go to the Express Gold Cash free appraisal kit page

Sell Your Gold

  • What they buy: Gold, silver, platinum, and diamond jewelry in any condition; antique, vintage, estate, new, and gemstone jewelry; coins, bullion, precious metal (whole and scrap); luxury watches in any condition
  • What they don’t buy: Gold-plated jewelry (although they do consider some gold-filled jewelry)
  • The buying process: Send your item(s) in using a free, prepaid, and insured appraisal kit. The company will appraise the item(s) and contact you with an offer. If you accept, you can choose from three different payment methods: Direct deposit to your checking account, PayPal, or a check (mailed the next business day after acceptance).
  • How to sell: Go to the Sell Your Gold free appraisal kit page

Pawn Shops

Most pawn shops will purchase broken gold and damaged jewelry.

Besides broken jewelry, you can sell lots of other items at a pawn shop. See this article about what pawn shops buy, along with the price ranges you can expect.

In Summary

Now you know where to sell jewelry. If you have old, unwanted, damaged, or broken jewelry, selling these pieces for cash is a fairly easy process with plenty of prospective buyers to choose from. You don’t have to throw away broken gold or spend a fortune on jewelry repair; instead, you can sell your damaged jewelry through a jeweler, pawn shop, or online broker and make some extra money.

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