Short Answer — The only reliable way for individual payees to verify funds before cashing a check is to contact the issuing bank directly and ask whether the payor’s account has sufficient funds. Third-party, membership-based check verification services are also available for small businesses.
How to Verify a Check
The only way for payees to verify that a check is real and the funds are available (to ensure that a check will not bounce) is to contact the issuing bank on which the check is drawn. You can visit the issuing bank in person or call its customer service department.
Most banks will be able to tell you whether or not there are sufficient funds in the payor’s account to cover the check if you cash it immediately.
If you need to verify checks for your business, there are additional third-party and online verification tools available.
However, these services do not always verify the availability of funds; some will only confirm that the account and routing number are legitimate, the payee and amount are correct, and no one has altered the check.
We gathered this information by contacting representatives at a variety of banks and credit unions, as well as viewing policy documentation for online services and contacting their customer service departments.
Contact Information for Major Banks and Credit Unions
The table below includes the number you should call at each major bank and credit union for check verification.
You can also visit in person if it has physical branches; select each bank or credit union’s name to visit its branch locator (if applicable).
Note that while many banks will verify funds before you cash a check, some may not be able to give out this information due to their privacy policies.
Bank or Credit Union | Phone Number |
---|---|
Chase Bank | (800) 935-9935 |
Bank of America | (800) 432-1000 |
Wells Fargo | (800) 869-3557 |
Citibank | (800) 374-9700 |
US Bank | (800) 872-2657 |
Truist (formerly BB&T and SunTrust) | (800) 226-5228 |
PNC | (888) 762-2265 |
Capital One | (888) 810-4013 |
TD Bank | (888) 751-9000 |
State Street Bank | (217) 223-6480 |
Charles Schwab | (888) 403-9000 |
HSBC | (800) 975-4722 |
Fifth Third Bank | (800) 972-3030 |
TCF Bank | (800) 823-2265 |
Flagstar Bank | (888) 248-6423 |
Ally Bank | (888) 925-2559 |
Chemical Bank | (800) 867-9757 |
Bank OZK | (800) 274-4482 |
Citizens Bank | (800) 922-9999 |
KeyBank | (800) 539-2968 |
BMO Harris Bank | (800) 340-2265 |
Sterling National Bank | (855) 762-7500 |
Valley National Bank | (800) 522-4100 |
Union Bank | (800) 238-4486 |
Regions Bank | (800) 734-4667 |
M&T Bank | (800) 724-2440 |
First Republic Bank | (888) 408-0288 |
Discover Bank | (800) 347-7000 |
Navy Federal Credit Union | (888) 842-6328 |
Huntington Bank | (800) 480-2265 |
Bank of the West | (800) 488-2265 |
BBVA | (844) 228-2872 |
USAA | (800) 531-8722 |
Santander Bank | (877) 768-2265 |
Comerica Bank | (800) 266-3742 (Eastern time zone) (800) 925-2160 (Central time zone) (800) 522-2265 (Mountain/Pacific time zones) |
Silicon Valley Bank | (800) 774-7390 |
Zions Bank | (888) 307-3411 |
UBS Bank USA | (800) 354-9103 |
City National Bank | (888) 816-8064 |
People's United Bank | (800) 894-0300 |
New York Community Bank | (800) 786-6560 |
Synovus Bank | (888) 796-6877 |
CIT Bank | (855) 462-2652 |
East West Bank | (888) 895-5650 |
First Horizon Bank | (800) 382-5465 |
First National Bank | (833) 226-5362 |
Alliant Credit Union | (800) 328-1935 |
Connexus Credit Union | (800) 845-5025 |
First Tech Federal Credit Union | (855) 855-8805 |
Consumers Credit Union | (877) 275-2228 |
GTE Financial | (813) 871-2690 |
Green Dot Bank | (866) 795-7597 |
Wings Financial Credit Union | (800) 692-2274 |
Additional Options for Businesses: Third-Party Verification
Companies like BetterCheck, Check 21, and CrossCheck allow you to enter a check’s details online or use special in-store equipment for check verification.
These services may or may not verify funds availability, as noted above, and they are only available to financial institutions or merchants — not individuals who receive checks.
If you run a business, online verification can help save you time compared to repeatedly calling banks.
Note that these options do charge fees; customer service representatives were unable to share exact fee information with us since it varies by plan, but you can contact each company to request a quote. We detail your options in the table below.
Verification Company | Requires sign-up? | Verifies funds? | More Information |
---|---|---|---|
CheckVerification.com | Yes | Yes, with Live Verify and Instant Verification services | Find out more |
Certegy | Yes | Varies by transaction | Find out more |
TeleCheck | Yes | No | Find out more |
CrossCheck | Yes | No | Find out more |
Check 21 | Yes | Yes, with Live Verify services | Find out more |
Seamless Chex | Yes | Varies by plan | Find out more |
BetterCheck | Yes | Verifies positive funds but does not guarantee exact amounts | Find out more |
Victory Payments | Yes | Yes (optional) | Find out more |
Access Payment Systems | Yes | Verifies positive funds (but not exact amounts) with ATMVerify services | Find out more |
What Happens If a Check Bounces?
Banks are not required to verify funds before processing a check, so checks can and do bounce.
If you cash a check and it bounces, the majority of the responsibility for the bounced check will fall on the payor, but there may also be consequences for the person who cashes the check.