9 Furniture Stores That Take Away Old Furniture (Plus Those That Don’t)

Furniture stores sometimes offer haul-away services for old furniture when delivering new furniture, but there are often specific purchase requirements. And, some furniture stores — including Bob’s Discount Furniture and Raymour & Flanigan — will only take away specific items like mattresses and box springs. Below, we have the list of furniture stores that take away old furniture (including the rules for each store), plus a list of stores that don’t offer furniture removal.

What We Recommend

We were unable to find any furniture stores that will remove your old furniture without a new furniture purchase. Additionally, many stores that haul away furniture will only remove mattresses and/or box springs. However, Sears and IKEA offer haul-away services for most furniture purchases and have locations around the U.S. Fees for haul-away services at both of these stores vary depending on your location.

If you’re in the market for a new mattress specifically and want to buy from a store that will take away your old one, we recommend Mattress Firm or Bob’s Discount Furniture. Both of these stores include haul-away services with their in-home delivery packages with no separate fees.

The List

We’ve compiled the list of national and regional furniture stores that offer furniture removal services, sorted by the overall best options with the widest availability. To confirm each retailer’s haul-away policy, we checked their websites, contacted their corporate customer service departments, and called a few store locations for further details.

1. Sears

  • Available in: All 50 states[1]
  • Items eligible for haul-away: All furniture items and some appliances; excludes commercial-grade and installed appliances[2]
  • Fees: Vary by location[2]
  • Restrictions: Haul-away services are only available on a one-for-one basis. For example, if you purchase a couch, Sears will only remove one couch. All items should be ready for pick-up when your delivery arrives.[2]
  • Disposal method: Recycling[3]
  • Find out more

2. IKEA

  • Available in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Jersey, New York, Nevada, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin[4]
  • Items eligible for haul-away: Most furniture items[5]
  • Fees: Vary; IKEA partners with various third-party delivery and removal service providers[6]
  • Restrictions: Must purchase a similar product from IKEA[6]
  • Disposal method: Recycling[6]
  • Find out more

3. Mattress Firm

  • Available in: All 50 states[7]
  • Items eligible for haul-away: Mattresses and box springs[8]
  • Fees: Included with Gold (about $100), Platinum (about $150), and Diamond Service (about $200) deliveries[8]
  • Restrictions: Number of pieces for haul away must equal the number of new items;[8] for example, if you only buy a new mattress, Mattress Firm won’t haul away both a mattress and a box spring
  • Disposal method: Recycling[9]
  • Find out more

4. Bob’s Discount Furniture

  • Available in: Arizona, California, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia, and Wisconsin[10]
  • Items eligible for haul-away: Mattresses and mattress foundations[11]
  • Fees: None; haul-away is included when you choose BOBtastic White Glove Delivery[11]
  • Restrictions: Must choose BOBtastic White Glove Delivery (except in California, where it’s available with all mattress deliveries under the California Used Mattress Recovery and Recycling Act). All items for removal must be in a sanitary condition.[11]
  • Disposal method: Incinerator[12]
  • Find out more

5. Raymour & Flanigan

  • Available in: Connecticut, Delaware, Florida, Georgia, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia, and Vermont[13]
  • Items eligible for haul-away: Mattresses and box springs[14]
  • Fees: None; haul-away is included with the delivery of a new mattress set[14]
  • Restrictions: Must purchase a new mattress and box spring set; all items for removal must be in a sanitary condition.[14]
  • Disposal method: Recycling[15]
  • Find out more

6. Slumberland Furniture

  • Available in: Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, South Dakota, Wisconsin, and Wyoming[16]
  • Items eligible for haul-away: Mattresses and box springs[17]
  • Fees: Generally, $10 per item; an additional charge may apply for king-size beds[18]
  • Restrictions: Must purchase a new mattress and/or box spring[17]
  • Disposal method: Dumpster[18]
  • Find out more

7. Rooms To Go

  • Available in: Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia[19]
  • Items eligible for haul-away: Mattresses[20]
  • Fees: None[20]
  • Restrictions: Must purchase a new mattress and your existing mattress can’t be heavily soiled[20]
  • Disposal method: Dumpster[21]
  • Find out more

8. Bernie & Phyl’s Furniture

  • Available in: Maine, Massachusetts, and New Hampshire[22]
  • Items eligible for haul-away: All furniture items[23]
  • Fees: $75 for one item and $25 for each additional item[23]
  • Restrictions: Removed items must match the items you purchase.[23] For example, if you purchase two chairs, Bernie & Phyl’s will take away two old chairs.
  • Disposal method: Recycling[23][24]
  • Find out more

9. American Furniture Warehouse

  • Available in: Phoenix, AZ, Houston, TX, and Denver, CO metro areas[25]
  • Items eligible for haul-away: Mattresses and sleep sets[25]
  • Fees: $30 per item or set[25]
  • Restrictions: You must purchase a new mattress or sleep set from American Furniture Warehouse.[25]
  • Disposal method: Recycling[26][27]
  • Find out more

Furniture Stores That Don’t Haul Away Old Furniture

During our research, we found that the following furniture stores do not take away old furniture:

  • AllModern[28]
  • American Signature Furniture[29]
  • Arhaus[30]
  • Ashley Furniture HomeStore[31]
  • Badcock Home Furniture[32]
  • Bassett Furniture[33]
  • Birch Lane[34]
  • Cost Plus World Market[35]
  • Crate and Barrel[36]
  • Ethan Allen[37]
  • Havertys[38]
  • Joss & Main[39]
  • La-Z-Boy[40]
  • Pottery Barn[41]
  • RH[42] (formerly Restoration Hardware)
  • Value City Furniture[43]
  • Wayfair[44]
  • West Elm[45]
  • Williams Sonoma[46]
  • Z Gallerie[47]
  1. https://www.sears.com/stores.html[]
  2. https://www.sears.com/en_us/customer-service/shipping-delivery-returns/delivery.html#searshaulaway[][][]
  3. Sears store customer service representatives[]
  4. https://www.ikea.com/us/en/stores/[]
  5. https://www.ikea.com/us/en/customer-service/terms-conditions/delivery-terms-and-conditions-pub7aa7b291[]
  6. IKEA customer service (888) 888-4532[][][]
  7. https://www.mattressfirm.com/stores/[]
  8. https://www.mattressfirm.com/delivery-shipping.html[][][]
  9. Mattress Firm customer service via live chat[]
  10. https://www.mybobs.com/stores[]
  11. https://www.mybobs.com/delivery-and-pickup-faq[][][]
  12. Bob’s Discount Furniture customer service via live chat[]
  13. (https://www.raymourflanigan.com/faqs#DeliveryProcess[]
  14. https://www.raymourflanigan.com/faqs#DeliveryProcess[][][]
  15. Raymour & Flanigan customer service (866) 383-4484[]
  16. https://www.slumberland.com/store-locations.html[]
  17. https://www.slumberland.com/delivery-pickup-information.html[][]
  18. Slumberland customer service via text chat[][]
  19. https://www.roomstogo.com/stores[]
  20. https://www.roomstogo.com/customer-service/common-questions[][][]
  21. Rooms To Go store customer service representatives[]
  22. https://www.bernieandphyls.com/storelocator.html[]
  23. https://www.bernieandphyls.com/customer-service/services/recycle.html[][][][]
  24. Bernie & Phyl’s customer service (800) 244-9350[]
  25. https://www.afw.com/faq[][][][]
  26. American Furniture Warehouse Colorado customer service (303) 289-3300[]
  27. American Furniture Warehouse Arizona customer service (480) 500-4200[]
  28. https://www.allmodern.com/service/handy[]
  29. American Signature Furniture customer service (888) 751-8553[]
  30. https://www.arhaus.com/corp/delivery-information/[]
  31. https://www.ashleyfurniture.com/delivery-information/[]
  32. https://www.badcock.com/planning-for-your-delivery[]
  33. https://www.bassettfurniture.com/customer-service/faqs.asp[]
  34. Birch Lane customer service (844) 890-5830[]
  35. Cost Plus World Market customer service (877) 967-5362[]
  36. https://www.crateandbarrel.com/customer-service/faq-shipping-delivery[]
  37. Ethan Allen customer service (888) 324-3571[]
  38. Havertys customer service (888) 428-3789[]
  39. Joss & Main customer service (844) 810-0634[]
  40. La-Z-Boy customer service (800) 375-6890[]
  41. Pottery Barn customer service (888) 779-5176[]
  42. https://rh.com/customer-service/shipping-and-delivery-info.jsp[]
  43. Value City Furniture customer service (888) 751-8552[]
  44. Wayfair customer service (844) 951-1161[]
  45. West Elm customer service (888) 922-4119[]
  46. Williams Sonoma customer service (877) 812-6235[]
  47. Z Gallerie customer service (424) 999-4626[]