The Home Depot Haul-Away Fees & Policy Detailed

Front entrance of The Home Depot

Short Answer

The Home Depot will haul away most old appliances for an extra charge when you buy a new appliance. Haul-away fees are usually around $25.

The Home Depot Appliance Haul-Away Policy

The Home Depot’s delivery and installation team will haul away an appliance from your home when you have a new one delivered, though the service comes at an additional charge.

Most major appliances are eligible for haul away, including refrigerators, washers, dryers, ranges, dishwashers, and microwaves.[1]

The Home Depot won’t haul away commercial or built-in refrigeration or other built-in appliances like cooktops, ovens, water heaters, or air conditioners.

Cost

The Home Depot’s haul-away charges vary depending on the appliance, your location, and the local contractor doing the work (since independent contractors, not company employees, do most of The Home Depot’s installations).[2]

The Home Depot’s customer service department could not provide exact price quotes for haul-away services.[2] However, you can get a haul-away estimate on the checkout screen when you order online.

Typical haul-away costs reflected in-cart include:

  • Cooktop: $25
  • Dishwasher: $25
  • Dryer: $25
  • Microwave: $25
  • Range: $25
  • Refrigerator: $25
  • Wall oven: $25
  • Washer: $25

Note that while we found $25 to be a standard rate for haul-away services, your charges might be higher or lower depending on the details of your order.

The Home Depot also occasionally runs sales and promotions for particular brands or categories of appliances, which may include free delivery/installation and haul away. You can check the company’s website or your local ad to stay up-to-date on its promotions.

Preparation

If you choose to have your old appliance hauled away by The Home Depot, you should make sure it’s disconnected/uninstalled when the installation team arrives.[1] The installer won’t disconnect the appliance for you.[2]

Other Options

To get your old appliance(s) removed for free, see our list of places that offer free appliance removal.

  1. https://www.homedepot.com/c/Appliance_Delivery_Installation[][]
  2. The Home Depot customer service (800) 466-3337[][][]

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