The Home Depot Call-Out Policy in Plain Language

Short Answer: Home Depot employees needing to call out should phone their store and speak to a manager. If you do not have accrued sick time, you may face disciplinary action or termination. Earned sick time accumulates on a monthly basis. Full-time employees earn four sick or personal time hours every month; part-time employees earn two hours per month. If you have a chronic illness, you can apply for an intermittent leave of absence. For more details of the Home Depot call-out policy, see below.

The Home Depot Call-Out Policy

To call out at the Home Depot, you should phone your store and speak with a manager. The official Home Depot policy states that if you call out and do not have any sick time, you will get an “occurrence.” After three occurrences, you’ll end up in “coaching” — a designation that rolls off your record after six months of good behavior. Once in coaching, another occurrence will result in a warning called a final. Receiving one more occurrence after getting a final can result in termination.

Full-time and part-time employees start accumulating paid sick or personal time after 30 days of employment. For every month worked, full-time employees earn four hours and part-time employees earn two hours.

We gathered this information by contacting Home Depot employees, managers, and human resources workers.

If You Have a Chronic Medical Condition …

By submitting doctor-signed paperwork to The Home Depot’s corporate human resources department, you can apply for an intermittent leave of absence if you are suffering from a long-term illness. For full-time employees, this translates to 480 hours annually that can be used to take time off without pay. To find out more, speak with your store manager and/or contact The Home Depot’s human resources department.

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