As a CSL Plasma donor, you’ll receive payment for each donation on a reloadable prepaid debit card. Below, we explain how to make the most of your card — how to check your balance, where you can use it, and how to request a replacement if you lose it. See our related research for information about how much you’ll earn as a CSL Plasma donor.
How to Check Your CSL Plasma Card Balance
Since CSL Plasma loads donor compensation onto a reloadable debit card, it’s a good idea to keep close track of your balance. Reloadable cards don’t come with overdraft protection, so you can only spend as much as your current balance. To do so, you’ll need to log into the appropriate member portal for your card online:
- Prepaid Blue Card: Wirecard
- Platinum Card: Wirecard
- Veteran’s Card: Wirecard
- Prepaid Red Card: Paysign
- Yellow Card: Bank of America
If you don’t already have an account on the member portal, you may need to register your card using your card number and the security code on the back of the card. However, Wirecard and Paysign offer quick balance check options that don’t require login. Alternately, you can call the phone number that appears on the back of your prepaid card to check your balance.
Using the CSL Plasma Debit Card
When making purchases, you can use your CSL debit card the same as any other debit card. You can also get cash back at checkout or withdraw cash from ATMs. Note that depending on which card you have and which ATM you use, you may need to pay an ATM withdrawal fee of under $5.
Loading the Card
Only CSL Plasma can load money onto your donor card; you can’t load your own funds at an ATM, store, or bank teller.
In addition to the money credited to your debit card, you can earn points for donations and other activities (like surveys) through CSL’s donor rewards program, iGive Rewards. These points can be added to your reloadable card through a Fast Cash order; however, they don’t have a high cash value.
To redeem iGive Rewards for cash, you’ll have to achieve Bronze, Silver, or Gold status, and even at these top levels, you can only earn about one dollar per 100 points. You typically make one point per activity (donation, survey, etc.). Using your points for gift cards or other available perks might be more lucrative.
Requesting a CSL Plasma Card Replacement
If your card is lost or stolen, CSL will give you a replacement card. Your first replacement is free; after that, you’ll need to pay around $6 to get a new card. You can also get a free replacement if your card expires and you make a new donation; while the card has an expiration date, your balance doesn’t expire.
Report your card lost or stolen and request a replacement at the following customer service numbers:
- Prepaid Blue Card: (877) 855-7201
- Platinum Card: (877) 855-7201
- Veteran’s Card: (877) 855-7201
- Prepaid Red Card: (866) 275-0200
- Yellow Card: (866) 692-9282
- CSL Plasma donation center customer service representatives