William Lipovsky
As a CSL Plasma donor, you’ll receive payment for each donation on a reloadable prepaid debit card.[1]
Below, we explain how to check your balance and how to request a replacement if you lose the card.
How to Check Your CSL Plasma Card Balance
CSL Plasma reloadable cards don’t come with overdraft protection, so you can only spend as much as your current balance. It’s a good idea to keep close track of your balance.[1]
To do so, you’ll need to log into the appropriate member portal for your card online:
- Prepaid Blue Card: Wirecard
- Platinum Card: Wirecard
- Veteran’s Card: Wirecard
- Prepaid Red Card: Paysign
- Yellow Card: Bank of America
If you don’t already have an account on the member portal, you may need to register your card using your card number and the security code on the back of the card.
However, Wirecard and Paysign offer quick balance check options that don’t require login.[2][3][4]
Alternately, you can call the phone number that appears on the back of your prepaid card to check your balance.[5]
See our related research for information about how much you’ll earn as a CSL Plasma donor.
Reloading the Card
If you find that your CSL Plasma card balance is low, you can’t load your own funds at an ATM, store, or bank teller. Only CSL Plasma can load money onto your donor card.[6]
CSL’s donor rewards program, iGive Rewards, allows you to add the points you earn for extra activities like surveys to your reloadable card balance.
You can do this through a Fast Cash order;[7] however, note that points don’t have a high cash value.
To redeem iGive Rewards for cash, you’ll have to achieve Bronze, Silver, or Gold status, and even at these top levels, you can only earn about one dollar per 100 points. You typically make one point per activity.
Using your points for gift cards or other available perks might be more lucrative.[6]
How to Get a CSL Plasma Card Replacement
If your card is lost or stolen, CSL will give you a replacement card.
Your first replacement is free; after that, you’ll need to pay around $6 to get a new card.[6]
You can also get a free replacement if your card expires and you make a new donation.
While the card has an expiration date, your balance doesn’t expire.[6]
Report your card lost or stolen and request a replacement at the following customer service numbers:[8]
- Prepaid Blue Card: (877) 855-7201
- Platinum Card: (877) 855-7201
- Veteran’s Card: (877) 855-7201
- Prepaid Red Card: (866) 275-0200
- Yellow Card: (866) 692-9282
Sonya Bateman
Kait Scirri
Cathy Desmet
Lindsey Desmet
Loren Eaton
The CSL VISA MANAGER websight says it can no longer be found, (Aug. 2017) Is it temporarily down or gone? How do we check our balance?
Hi Cynthia,
I think CSL’s just moved things around on their website. Try going here and selecting the link for either the blue or the red card.
How do i check whats the next date i can donate ?
Name,
The maximum frequency with which you can donate plasma is once in a two-day period and no more than twice in a seven-day period. I hope this helps!
I have a red (moneypass) CSL card. I am not accessed any withdrawal amount from the Moneypass ATM but I am charged $1.50 for each transaction coming from CSL. You really do not get $50.00 for each plasma donation but you really get $48.50 from CSL.
You can ‘reduce’ the amount you get from taking ‘cash’ from your CSL card by simply using your CSL card ANYWHERE and getting ‘cash back’. You will only be accessed .30 to do this.
If you want to pay nothing for using your ‘own money’ you can simply use your CSL card ‘on line’ and pay anyone of your monthly bills with your CSL card, i.e, your ATT bill. There is NO CHARGE for you to do this. PASS THIS ON!!!!!! YOU SHOULD NOT HAVE TO PAY ANYTHING TO USE YOUR OWN MONEY.
Hi there,
That’s a great tip! Thank you for sharing with our readers so others can get the most out of their CSL cards!
I need to change my pin on my card and some number are missing on the bank for change my pin number on my card
Hi, Curtis!
Usually, you can change PIN via the website, if you’re having trouble with that because some numbers are missing, trying calling Cardholder Services at (866) 692-9282. If you have a Red card, you can reach the Visa Prepaid Clearinghouse Service at (844) 263-2111, (M-F) 9:00-5:00 ET. If none of these are able to help you reset your pin, there’s also an option to contact CSL Plasma directly with this online form. Good luck!
Hi I went to an Allpoint ATM to withdraw money off my card it didn’t show a charge when I withdrew but when I went on the website afterwards and checked they did charge me later for the transaction from what I understand there’s supposed to be no charge for that please explain thank you.
Hi Denise,
Is it possible you have the CSL Red Card? While the Blue Card is affiliated with Allpoint ATMs, the Red Card is not affiliated with any ATM network, so a fee will always be charged no matter which ATM you use to make a withdrawal. If you do have the Blue Card and you were charged a fee for an Allpoint withdrawal, you may wish to get in touch with the card issuer to find out more about the charge. The CSL Plasma website provides this page with contact information for each available type of CSL donor card. I hope this helps!
Good Morning, my name is Pamela, and I am a donor. I’m trying to check my balance via online, however, I can’t remember my pin. Would you send me instructions on how to resolve this issue. Thank You/.
Hi Pamela,
According to the CSL Plasma Prepaid Debit Card page of the Bank of America website, you can reset your PIN via the website or by calling Cardholder Services at (866) 692-9282. If you have a Red card, you can reach the Visa Prepaid Clearinghouse Service at (844) 263-2111, (M-F) 9:00-5:00 ET. If you have any further problems, you can also reach CSL Plasma directly through the Contact Us form on the CSL website. I hope this helps!
Hi can i reloas my csl plasma card
Hi Lamia,
The next time you go into your local CSL center to donate plasma, a staff member will be able to reload your CSL Plasma card. This can even be done remotely, so if you don’t bring your reloadable card with you to your appointment, CSL can add the funds electronically without the actual card being present. I hope the article is helpful and let me know if you have any more questions!
I am trying to register my card online so I can receive the text messages regarding balance information but my card isn’t like either one of the pictures shown. I’ve tried both places also and have not been able to get my card set up.
Hi Linda,
Sorry to hear about the trouble you’ve had with your CSL card! I would recommend visiting the My VISA Management page on the CSL website. Once you log in with your card number and PIN, you’ll be able to manage your account and set up your text alert preferences. You can also use the customer service phone numbers on that page if you need any further assistance.
You can get a new card if your old card is outdated per the yr. But, anytime after that if you lose your card the plasma center will issue a new one and after that one you have to pay for the replacement card.
Hi Charlene,
That’s great information, thanks for writing in! I’ve updated the post to include your input.
I can’t donate any more. How can I use my Igive rewards up if I only have just over 200 points? I shouldn’t lose these.
Hi Chrisanna,
Has it been 30 days since your last donation? If not, you can still use the rewards. If it has been more than 30 days, you can use this page to tell them your unique situation.
I need a new csl card
Hi Robert,
CSL will give you a free replacement card if it’s the first time the card has gone missing. After the first time, it’s $5.95 fee. Simply go to your CSL Plasma center to get a replacement.