Wayfair Price Adjustment Policy Explained

 

Whether you're fully redecorating your home or buying one essential piece of furniture, getting a good price is just as important as finding the perfect piece.

Price adjustments are an easy way to make sure you're getting the best price. They allow for a partial refund when an item's price drops soon after you buy it.

Wayfair logo sign on the exterior of its offices

However, not all stores offer price adjustments — and Wayfair is one store that does not.[1]

I detail Wayfair’s price adjustment policy below. I also share more ways to save and answer common questions about getting the best price at Wayfair.

Wayfair Price Adjustment Policy

Wayfair doesn’t offer price adjustments for any of the items it sells.[1][2]

The company used to offer price adjustments within seven days of purchase. However, it has discontinued this policy.[3][1]

Customer service representatives told me that as a workaround, you may be able to cancel or return the order, then reorder the item(s) at the new, lower price.[1]

Note that cancellations aren’t guaranteed at Wayfair; if the order is already preparing for shipment, you won’t be able to cancel it.[4]

If you decide to make a return, you should also be aware that you may not actually save money compared to the original price, due to Wayfair’s return shipping costs.

Other Ways to Save at Wayfair

Tip: Before completing your purchase, try leaving the item in your cart. Within the next few days, Wayfair usually sends an email reminding you to complete your purchase — and that email may include a promo code or price drop.

Wayfair offers a few additional ways to save, including:

  • Daily Sales: A dedicated section of the Wayfair website and app featuring deals up to 80% off[5]
  • Open Box Deals: Significant discounts on items that have been returned but are still in like-new condition[6]
  • Way Day: Wayfair’s largest sale event, occurring twice per year and featuring discounts of up to 80%[1]
  • Seasonal sales: Wayfair’s prices often change unpredictably, but there are planned sale events aside from Way Day, such as Black Friday, Winter Clearance, and Summer Clearance.[1]

Third-party browser extensions like Capital One Shopping and Honey can also find and apply coupon codes for you automatically when you shop.[7][8]

FAQ

What if my order hasn’t arrived yet? Does the same price adjustment policy apply?

The same policy applies; you can’t get a price adjustment even if the order hasn’t shipped yet or is still in transit.[1]

Does Wayfair have any other type of price guarantee?

No; Wayfair doesn’t offer any price guarantees. This includes price matching — Wayfair will not match a competitor’s price for the same item.[1]

Why do Wayfair’s prices change daily?

Wayfair’s prices are algorithm-based and frequently change due to a number of factors, such as how much inventory the company has and current competitor prices.[1]

Is there a Wayfair price tracker that can help me get the best price?

Wayfair doesn’t offer a built-in price tracking function, but you can monitor the price by adding items to your favorites or making custom lists. To do this, tap the heart-shaped icon next to the “Add to Cart” button.[1][9]

In Summary

While Wayfair doesn’t offer price adjustments under any circumstances, there are other ways to save on your Wayfair purchases, including sales, open box deals, and promo codes.[1]

Remember that price adjustments differ from price matching; with a price adjustment, you’ll get a refund when an item goes on sale after you buy it, and with price matching, the store will match a competitor’s lower price.

Feel free to share your experiences with Wayfair’s pricing policies in a comment below.


2 comments


  • Lesley and Fred Phillips

    This policy was recently changed by Wayfair. No refund after the item is delivered.

    • First Quarter Finance logo
      First Quarter Finance | Lindsey Desmet

      Hello, Lesley and Fred! Thank you for bringing this to our attention. We contacted Wayfair and found that the price adjustment policy has been discontinued; Wayfair no longer offers price adjustments. We have updated our article to reflect this change.

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