Can You Return Gift Cards for Cash? Policies Detailed by Store

Gift cards are a popular present: flexible, convenient, and “one-size-fits-all.” But sometimes they still aren’t the right fit. Whether you received a gift card you can’t use or bought one by mistake, unused or unwanted gift cards feel like a frustrating waste of money.

So can you return gift cards? You may be able to return that gift card for a full refund. A few major retailers give refunds on gift cards, with some restrictions and exceptions. Even if your gift card can’t be returned to the store, don’t worry — there are a lot of ways you can get back the value of an unwanted gift card.

We’ve scoured the gift card policies of the top national stores and restaurants to find out which ones will give refunds on gift cards and which ones won’t. We’ve also researched which states require refunds on gift cards and summarized those laws for you. And we’ve gathered a dozen easy ways you can turn that card into cash, even if the store won’t take it back.

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Gift Card Return Policies at Major Retailers

Can you return gift cards for cash? Can you return gift cards if you don’t have the receipt? We have the details for each store.

Stores that allow gift card returns have very specific requirements. If the store sells different types of gift cards, the policies may be different for each type. In most cases, you’ll need the original receipt or proof of purchase to return a store card for a full refund. Refunds are usually returned to the purchaser’s credit or debit card. If you received the card as a gift, you’ll probably need to talk to the person who gave it to you about making a return.

Finding your specific store’s policy on returning gift cards can be tricky. You may find it listed on their Help page under “Gift cards” or under “Returns” or under “Terms and Conditions.” We’ve done the work for you and created this summary of the top nine national stores that will accept returns on gift cards.

Stores That Allow Gift Card Returns

Advance Auto Parts

Type of card: Physical Gift Card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: Refunds must be made in person at a local store. Refunds are made at the discretion of each location’s manager. Call ahead to find out if your local Advance Auto Parts store will accept a gift card for a refund.^[1]^[2]
Find the nearest Advance Auto Parts

Costco

Type of card:Costco sells two different types of gift cards, and the rules are different for each. You can use the Costco Cash Card for membership fees and purchases. They also sell packaged third-party gift cards for entertainment or services, like movie tickets or gym memberships.
Limit on balance returned:
- Costco Cash Card: $10 or less may be returned in cash, depending on which state you live in. Balances over $10 are returned only where required by law.
- Third-party gift cards: No limit
Receipt needed:
- Costco Cash Card: No
- Third-party gift cards: Yes
Refund method:
- Costco Cash Card: Cash
- Third-party gift cards: Purchases from a warehouse may be returned at any Costco location. Online purchases may be returned with a printout at a warehouse or through the online return process. We called customer service and found out that if you bought the card, you can receive your purchase price back in the original form of payment. If you received the card as a gift, the refund method depends on the local warehouse policy. Either a receipt or membership card is required for refunds.^[3]
Find the nearest Costco

Gap (The Gap store, Baby Gap, Old Navy, Banana Republic, Athleta)

Type of card: The Gap family of stores sell physical gift cards and e-gift cards, and the rules are different for each.
Limit on balance returned:
- Physical gift card: You can only return unused cards. Used Giftcards for any Gap-owned store can be redeemed for cash when the balance is less than $5 or as required by law.
- e-gift card: No returns or refunds unless required by law. Balances under $5 may be redeemed for cash.
Receipt needed: Yes
Refund method: Take the card and receipt to the store brand shown on the card (Gap cards to a Gap store, Old Navy cards to an Old Navy store, and so forth). Your purchase price will be refunded in the original form of payment. If you received the card as a gift, you can exchange it in-store for an Options gift card. You can also return it and the buyer will receive a credit in the original form of payment.^[4]^[5]
Find the nearest Gap brand store

Macy’s

Type of card: Macy’s Standard Gift Card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: You can only return a card in person at a Macy’s store. Your purchase price will be returned in the original form of payment.^[6]
Find the nearest Macy’s

Saks Fifth Avenue

Type of card: Standard Gift Card or E-gift card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: You can only return a card if you are the original purchaser. Take the card and original receipt to a local Saks Fifth Avenue store, and an associate will refund you in the original form of payment.^[7]
Find the nearest Saks Fifth Avenue

Starbucks

Type of card: Starbucks Card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: Call customer service at (800) STA-RBUC (782-7282) to process a return.^[8]
Find the nearest Starbucks

Verizon

Type of card: Verizon Wireless Gift Card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: Return your card to a Verizon Wireless store (not an authorized retailer) within 30 days with proof of purchase. Your purchase price will be refunded in the original form of payment. Cards cannot be redeemed for cash except as required by law. Promotional gift cards cannot be returned.^[9]
Find the nearest Verizon Wireless

ShopRite

Type of card: ShopRite Gift Card
Limit on balance returned: Card must be unused
Receipt needed: Yes
Refund method: Return your card for a refund by calling (800) 746-7748 and providing the email address and order number used to purchase the gift card.^[10]
Find the nearest ShopRite

Bath & Body Works

Type of card: Bath & Body Works Gift Card
Limit on balance returned: $10
Receipt needed: Yes
Refund method: Return your card to a Bath & Body Works location with proof of purchase and you will receive a cash refund.^[11]^[12]
Find the nearest Bath & Body Works

Victoria’s Secret (also PINK and Victoria Sport)

Type of Card: Victoria’s Secret Gift Card
Limit on balance returned: $10
Receipt needed: Yes
Refund method: Return your card to a Victoria’s Secret location within the U.S. or Puerto Rico with proof of purchase and you will receive a cash refund.^[13]
Find the nearest Victoria’s Secret

Stores That Don’t Allow Gift Card Returns

Many national stores have policies that say gift cards may not be returned “except where required by law.” Gift card theft and fraud cost merchants a lot of money, and there are strict federal laws to prevent criminals from using gift cards to launder money.

For most companies, the risk and hassle aren’t worth it. They just don’t take returns on gift cards at all. Unless your state requires it, you can’t return gift cards at these stores:

Academy Sports + Outdoors
Ace Hardware
ALDI
Amazon
Apple Store/iTunes
Army & Air Force Exchange Service
AutoZone
Baskin-Robbins
Bed Bath & Beyond
Belk
Best Buy
BJ’s Wholesale Club
Chick-fil-A
Circle K
CVS
Darden Restaurants (Olive Garden, Longhorn Steakhouse, Cheddar’s, Capital Grille, Bahama Breeze, Yard House, Season’s 32, Eddie V’s)
DICK’S Sporting Goods
Dollar Tree
Dress Barn
Duane Reade
Dunkin’
ExxonMobil
Family Dollar
Foot Locker
GameStop
H&M (inside the U.S.)
H-E-B Grocery
The Home Depot
IKEA
Jack in the Box
JCPenney
Justice (See our article for the list of stores that sell Justice gift cards)
Kroger Family of Stores (Ralphs, Fred Meyer, Harris Teeter, Barclay Jewelers, Littman’s Jewelers, and many others. See a complete list of Kroger Co. stores at their website.)
Lowe’s
McDonald’s
Meijer
Menard’s
Neiman Marcus
Nordstrom
Office Depot/OfficeMax
O’Reilly Auto Parts
Panera Bread
Petco
PetSmart
Pizza Hut
Publix
QVC.com (See our article for the list of store that sell QVC gift cards.)
Rite Aid
SONIC
Sprouts Farmers Market
Staples
Subway
Target
TJX Companies (T.J. Maxx, Marshalls, HomeGoods)
True Value Hardware
Ulta Beauty
Walgreens
Walmart
Wegmans
Wendy’s
Whole Foods
Williams Sonoma (also Pottery Barn, Pottery Barn Kids, PBTeen, Mark and Graham, and West Elm)

States That Require Cash Refunds on Gift Cards

Some U.S. states and territories require full cash refunds on gift cards. Others only require stores to give change on purchases in cash. In most cases, you must use the card and have a small remaining balance — $5 or $10. States with gift card laws include:

California: You can redeem any gift card for cash or have it replaced with a new gift card if the balance is under $10, as of 2008.^[14]^[15]
Colorado: You can redeem gift card balances under $5 in cash.^[16]^[15]
Maine: You can redeem a gift card balance under $5 in cash, except prepaid bank cards, phone cards, cards given as a promotion, and cards with a beginning balance of $5 or less.^[17]^[15]
Massachusetts: If your card can’t be refilled and you have spent 90% of the original balance, you can redeem the remaining 10% in cash. If your card can be refilled and the balance is under $5, you can redeem the balance in cash.^[18]^[15]
Montana: If the original value of the card was more than $5, you can redeem gift card balances under $5 in cash.^[19]^[15]
New Jersey: If you’ve used the card, you can redeem gift card balances under $5 in cash.^[20]^[15]
Oregon: If you’ve used the card, you can redeem gift card balances under $5 in cash, except for promotional cards given free or with a discount, and cards for phone or internet service.^[21]^[15]
Puerto Rico: You can redeem gift card balances under $5 in cash.^[22]
Rhode Island: You can redeem gift card balances under $1 in cash.^[15]
Vermont: You can redeem gift card balances under $1 in cash.^[23]^[15]
Washington: After a purchase is made, the remaining value must be made available to the bearer in cash or as a gift certificate. If you have $5 or less on a gift card, it can be redeemed for cash.^[24]^[15]

This chart from the National Conference of State Legislatures lists specific state laws about gift cards.

How to Get Cash for Gift Cards

If you can’t get a partial or full refund on your gift card, there are many ways to get some money back by selling your card in person, electronically, or by mail. Please see our article: 10+ Convenient Places That Buy Unwanted Gift Cards (Target etc)

You can also check out our related research for information about getting cash back from an American Express gift card or Visa gift card.