Chase Bank Notary Service Fee + What to Know Before You Go

Short Answer: Chase Bank does not charge a fee for notary services, but only Chase customers can get a document notarized for free at participating locations. Not all Chase branches have a notary on-site, and others only have notaries available during certain business hours. Chase advises calling your nearest branch to ask if a notary is available and during which hours. For more details on getting something notarized at Chase, plus information on what a notary can do, see below.

Is There a Chase Bank Notary Service Fee?

Chase Bank offers free notary services for account holders at participating locations. We spoke with three corporate customer service representatives, as well as Chase branches in New York and Ohio, to confirm and gather information.

We were told that not all Chase banks have notaries in the branch, and occasionally notaries work irregular hours and/or float between branches from day to day. Representatives advise that anyone needing a document notarized call their nearest Chase location and ask if there is a notary on site. When you call, it’s also a good idea to verify what hours the notary is in, ask whether notarization is available for your particular document(s), and ask if you will need to make an appointment.

What Does a Notary Do?

A notary public acts as a certified witness to the signing of documents. Notaries must be objective, impartial, and independent when evaluating a document and signer. They cannot refuse to help you because of your race, nationality, religion, politics, or sexual orientation.
A notary verifies that an official document has been correctly and voluntarily signed and that the person signing is who they say they are. The seal of a notary makes your signature more credible and may be required for certain documents.

How to Get Something Notarized

If you need to get something notarized, you’ll need to bring the document to a notary near you. You’ll also need to bring your driver’s license, state ID, military ID, passport, or other government-issued photo ID. Answer any questions the notary may have and be prepared to possibly prove your signature or give a thumbprint. The notary will then give you a notarial certificate with a signature and official seal. Some notaries charge fees for their service, which vary but are typically in the range of a few dollars.

Commonly Notarized Documents

Certain important documents commonly require the signature of a notary. These documents may include:

  • Advanced health directives
  • Authorizations to add or remove a name from a title
  • Bills of sale for motor vehicles
  • Certificate of ownership or title application for a car
  • Federal government applications and documents
  • Guardianship agreements
  • Handgun permits
  • Homeschooling affidavits
  • Identity theft complaints
  • Medical authorizations for minors
  • Powers of attorney
  • Prenuptial agreements
  • Promissory notes
  • Property deeds
  • Retirement and death benefit designations
  • Wills

Keep in mind that notary services are offered at the discretion of the bank and that Chase Bank may refuse to give notarizations based on the document type, document format, or incomplete information. Representatives for Chase Bank were unable to offer a full list of documents their notaries will certify; it’s best to call your local branch and ask about your documents before visiting.

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10 comments

  • Tobi Nava says:

    I went to my nearest Chase branch to get my will notarized and first she asked me if I was a customer and I said yes, then I said that I wanted to get my will notarized. She was the one that would notarize the papers but she went to the back to ask if she could do our will and she said no. Why? It says in the Chase info that they do wills. Should I make a formal complaint?

    Tobi Nava

    • Lindsey Desmet says:
      First Quarter Finance logostaff

      Hello, Tobi! We’re sorry to hear about your frustration. Unfortunately, notarization is offered at the bank’s discretion, and Chase Bank does not promise that it will notarize all documents. We have updated our article to reflect this. You may want to try calling a few other Chase branches in your area to explain your situation and ask if they can notarize your will. Or, you could try going to a different institution; see our lists of notaries open on weekends and 24/7 notaries for more options. Best of luck!

    • Lindsey Desmet says:
      First Quarter Finance logostaff

      Hello, Lillian! How old is your daughter? Is she your legal dependent? Typically, this service is only available to the Chase Bank account holder, but you may want to call your local branch and speak with a manager. The notary may be willing to work with your daughter if you accompany her to the branch. Additionally, you may find our list of places with notaries helpful; it includes options that do not require you to have an account. Best of luck!

    • Laura Bachmann says:
      First Quarter Finance logostaff

      Hi Mark,

      Unfortunately, because of the volume of comments we get, we can’t take such specific location request. You can use the Chase bank branch locator to look up the two branches and their contact info, and then give them a call. Whether they notorize is not posted online.

  • Angela M Hawk says:

    Chase Bank 1550 S Water St., Kent, OH 44240 WILL NOT notarize documents of non-account holders. Furthermore, an account-holding spouse will also not get it done. A current drivers license issued by the State of Ohio was not accepted at this branch as proof of my identity. Finally, it must be mentioned that the document I needed notarized was my State of Ohio Notary Public Renewal Form. A Notary Public in the State of Ohio must renew their commission every 5 years, which I have done for the last 20 years since I first became a Notary. Absolutely unbelievable.

    • Laura Bachmann says:
      First Quarter Finance logostaff

      Hi Angela,

      Thanks for sharing, and helping other readers be aware of potential hurdles they might run into when they go to Chase for similar services. Hope you were able to get your document notarized elsewhere without trouble!

  • Jerry Lucas says:

    The United States Postal Service does not offer notary service. Postal workers are federal employees. Notaries are state officials.

    In addition to walk-in notary locations, there are independent mobile notaries who drive to appointments for a travel fee. They will drive to your home, office, law firm, hospital, nursing home, coffee shop, etc. They are often open evenings, weekends and holidays when other notary locations are closed.

    You can search for notary or mobile notary in your city on Google.

    • Rebecca Turley says:
      First Quarter Finance logostaff

      Hi Jerry,

      Thanks for sharing this valuable information! We have updated the article to include the removal of the USPS. Mobile notaries are also a great resource — thank you!