Giant Eagle Money Order Policy FAQ: Fees, Hours, etc Detailed

Neon sign lit in red on the outside of a Giant Eagle store at night

Short Answer — Giant Eagle sells Western Union money orders at some locations for a fee of around $1. You can also cash a money order at Giant Eagle, but only if the purchaser originally got it from the same store where you cash it.

Giant Eagle Money Order Policy

Giant Eagle offers Western Union money order services at some of its stores.[1][2]

The easiest way to find out if your nearest Giant Eagle offers money orders is to contact the store or check the Western Union location finder.

At Giant Eagle stores that offer Western Union services, you can get or cash a money order any time that the customer service desk is open.

Exact hours vary by location but are typically shorter than store hours. For example, a store open from 6 a.m. to 10 p.m. may open its customer service desk from 8 a.m. to 8 p.m.[3]

There are limits and rules for each transaction. We detail them below.

Buying a Money Order


There is a fee of about $1 for money order purchases at Giant Eagle. This fee is per money order, so if you buy more than one money order, you’ll pay a fee for each one (e.g., around $2 for two money orders).[3]


The maximum money order amount you can purchase at Giant Eagle is generally $500, though it may vary by location.[3]

The store may also limit the number of money orders you can buy in a day.[3]

Payment Options

You can pay for your money order with cash at Giant Eagle. The store doesn’t accept credit or debit cards, personal checks, or gift cards for money order purchases.[3]

Cashing a Money Order

Giant Eagle will only cash money orders that are originally from Giant Eagle. You must cash the money order at the same store location where the person who gave it to you purchased it, but there’s no fee.[4][3]

Additionally, you’ll need a photo ID and a Giant Eagle Advantage Card with check cashing privileges to cash a money order at Giant Eagle.[4]

If you don’t already have a Giant Eagle Advantage Card or need to activate check cashing, you can show your valid driver’s license, state ID, or military ID at customer service to apply.[4]

Note that while Giant Eagle doesn’t have set limits for cashing money orders, it can limit the number or dollar amount on a daily or weekly basis at its discretion.[4][3]

Lost or Stolen Money Orders

If your money order is lost or stolen, you should track it to see if anyone has cashed it.

Western Union money orders have a tracing request form on the back of the receipt, or you can contact Western Union customer service for tracking.

Find more details about the process in our research on tracking money orders.

You can also cancel the money order and get a replacement. This will stop anyone from cashing the lost/stolen money order if they haven’t already.


  • Kim Fallon

    A money order was purchased to be used as a deposit on an apartment. However, the application for the apartment was denied, so the money order was given back. How do I go about getting my money back for the money order that can’t be used because it had to be filled out with the apartment as the payee. Thanks for your help, Kim Fallon.

    • First Quarter Finance logo
      First Quarter Finance | Lindsey Desmet

      Hello, Kim! You’ll need to request a refund by filling out Western Union’s Money Order Customer Request form. Western Union will deduct a $15 processing fee from your refund, but you’ll get the rest of your money back once Western Union confirms that money order hasn’t been cashed.

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