KeyBank Money Order Policy (Selling & Cashing) Detailed

Short Answer: You can get a money order from KeyBank if you have an account or if you are enrolled in the KeyBank Plus Check Cashing program. KeyBank sometimes offers money orders for free, but if you do pay a fee, it will be $5 per money order. KeyBank does not cash money orders but will deposit them in a customer’s account. We have more details of the KeyBank money order policy below.

KeyBank Money Order Policy

KeyBank offers money orders for both account holders and non-customers. If you do not have an account, you will need to enroll in the KeyBank Plus Check Cashing Program.[1]

We explain the fees and limits for each transaction type below. We contacted KeyBank corporate customer service as well as KeyBank locations in New York, Pennsylvania, Colorado, Indiana, and Massachusetts to confirm this information.

Note that KeyBank will not cash money orders but will deposit them in your KeyBank account. See our previous research for a list of places where you can cash a money order.

KeyBank Plus Check Cashing Program

KeyBank allows you to purchase money orders without having a bank account by enrolling in the KeyBank Plus Check Cashing program.[2] You can enroll in the program if you have a regular payroll or government check that you will cash at KeyBank.

If enrolled in the program, you can get KeyBank money orders for free at designated KeyBank Plus Check Cashing locations. You’ll need to bring a government-issued ID, such as a driver’s license, and pay for the money order in cash.

If you are not enrolled in the KeyBank Plus program, then you cannot get a money order at KeyBank without an account. See our list of over 50 other places where you can get a money order.

Fees and Limits

You are can get five free money orders per check cashed as a KeyBank Plus member. If you need more than five money orders, KeyBank will charge a $5 fee per money order. The amount limit for money orders is $2,500 per money order; there is no minimum amount.

Money Order Policy for Account Holders

KeyBank account holders can purchase money orders at any branch. The fee is $5 per money order, and the limit is $2,500. You may pay with cash or use a debit card to debit your account. You’ll need to bring a government-issued ID, such as a driver’s license.

One branch told us that the fee may be waived depending on the type of account. For example, if you are a KeyBank Wealth Management customer and have a Key Private Bank Checking Account, you can obtain money orders for free at any branch location.[3]