American Eagle Outfitters accepts returns on items without tags. For a refund, you’ll need to have the receipt. If you don’t have the receipt, you can still get store credit. For more about American Eagle’s return policy — and to learn about other stores with flexible return policies — see below.
What Is American Eagle’s Return Policy (Without Tags)?
American Eagle Outfitters has a flexible return policy that allows for items without tags and items that have been worn, several customer service representatives confirmed. To receive a refund, you will need to provide a receipt or invoice. And, if you paid with a credit card, you’ll need to have the card used to make the purchase. If you don’t have a receipt, you can return items for store credit.
In-store purchases must be returned to an American Eagle store, while online purchases can be returned in-store or by mail. For returns by mail, American Eagle requests the items be put back in the original packaging, if possible. Mark the items you are returning on your invoice, along with the reason you’re returning them, and send them to the American Eagle Outfitters’ Returns Department.
American Eagle Outfitters is a men and women’s clothing retailer with more than 1,000 store locations worldwide. For full return instructions, see American Eagle’s official return policies. To find your nearest American Eagle, use the store locator.
Other Stores with Flexible Return Policies
American Eagle isn’t the only clothing store with a flexible return policy. Here are a few others:
- Gap, Old Navy, and Banana Republic are owned by the same parent company and share a flexible return policy. Gap, Old Navy, and Banana Republic only require tags on swimwear and sunglasses returns. All returned items should be unwashed and unworn and must be returned within 45 days of purchase. An invoice, receipt, or the credit card used to make the purchase is required for a refund.
- L.L. Bean has a generous one-year timeline for returns, no tags required. You will need proof of purchase to get a refund or make an exchange. Proof of purchase can be a receipt, a packing slip, or a record of your purchase in L.L. Bean’s computer system. L.L. Bean returns and exchanges can be made in-store or by mail.
- Nordstrom has a very inclusive return policy. With the exception of some special-occasion dresses and designer items, items can be returned without tags. There is no time limit for returns or exchanges. Nordstrom also has a “no questions asked” return policy, meaning it doesn’t require a reason for the return.
American Eagle Outfitters allows returns on items without tags. For more on American Eagle’s store policies, see our article: American Eagle Price Adjustment Policy: Don’t Forget Your Receipt.