William Lipovsky
You can return new, unused paint to Menards with the original receipt.[1][2]
If it’s mixed, open, or outside of the 90-day return window, the return will be at the discretion of the store manager.[1][2]
Below, I explain the details of the Menards paint return policy, including how to look up a receipt in-store, how online returns work, and whether you’ll pay any restocking fees.
Menards Paint Return Policy
Menards allows receipted returns for interior and exterior paint within 90 days of purchase as long as it’s unopened and you haven’t used it.[1][2]
Returns for opened paint, mixed paint, or outside of the 90-day window are at each store manager’s discretion and will be decided on a case-by-case basis.[1][2]
However, store representatives told me that Menards will generally accept receipted in-store and online returns for paint that you’ve opened and only tested.[1]
I spoke to store associates in Kansas, North Dakota, and West Virginia to confirm further details of the return policy.
Online Returns
You can return most online purchases of paint to a store (at the manager’s discretion) or by mail.[2]
As with in-store purchases, it’s best if the paint is unopened and unused. However, if you opened and used some of the paint, then realized the color doesn’t match your expectations, you should still be able to return it.[1]
If you return your paint by mail, Menards will deduct the cost of return shipping from your refund.[2]
Special Order Paint Returns
Special order mixed paint may be returnable in stores or online at the discretion of the store manager or the customer service department.[1][2]
If Menards accepts your special order for return, there will be a 25% restocking fee.[1][2]
Store customer service representatives told me that if the mixed paint is a color Menards can easily resell, it will be more likely to accept the return.[1]
Receipt Lookup
If you can’t find your receipt, Menards stores have kiosks near the service desk where you can look up receipts for credit card, debit card, and check purchases.[3]
To do this, you’ll swipe your credit or debit card or enter your checking account information. You can then view all Menards transactions made with this form of payment and print receipts.[3]
Refunds
With the Receipt
If you make a return with the receipt, within the 90-day time limit and you paid with a credit card, debit card, or cash, you’ll receive a refund to the original form of payment.[1][2]
Menards refunds check purchases made in the last six days with in-store credit.[2]
If you made a check purchase more than six days ago, you’ll receive a cash refund as long as you don’t have any outstanding checks with Menards.[2]
If you purchased paint with in-store credit, coupons, or a gift card, you’ll receive your refund as store credit.[2]
Tip: If you used a credit or debit card, it’s best to have the card on hand along with the receipt when making an in-store return. This may help the store process your refund more easily.[1]
Without the Receipt
If you don’t have a receipt for new, unused paint but a store associate can verify that Menards carries it, you can generally return it.[1]
Your refund will be a store credit in the amount of the lowest sale price of the paint.[1][2]
After 90 Days
If you make a return after the allotted 90-day return time frame, you will receive a store credit in the original amount you paid as long as you have the receipt.[1][2]
If you don’t have the receipt, return acceptance and the details of your refund will be at the manager’s discretion.[1]
FAQ
If you purchase a color you don’t like, you can exchange it with the receipt for a different color as long as it’s the same brand and price.[1]
Yes, if you purchased paint in-store, you can return it to any Menards — not just the location where you bought it.[1] You can also return online purchases to any store.[2]
This varies by your bank or credit union. Usually, you should see your refund appear in no more than about seven to 10 days.[1]
In Summary
You can return unopened, unused paint to Menards with the receipt within 90 days of purchase.[1][2]
Special order mixed paint, opened paint, unreceipted returns, and returns made outside of the 90-day return window are at the discretion of each store’s manager or (if it’s an online return) the customer service department.[1][2]
You may also be able to look up and print your receipt in-store, depending on the payment method you used at the time of purchase.[3]
Feel free to share your thoughts regarding paint returns at Menards in the comments section below. You can also add helpful tips from past painting projects or ask questions about making returns.
