Tom Thumb Money Order Policy: Issuer, Fees, etc Detailed

Picking up a money order while shopping for groceries is a quick, convenient way to combine errands and save yourself some time.

Tom Thumb offers Western Union money orders at most stores, but it doesn’t cash money orders.

Exterior of a Tom Thumb grocery store

When buying a money order at Tom Thumb, there’s a $500 limit and a $0.89 fee for each money order you purchase.[1]

Below, I detail Tom Thumb’s money order policy, explaining the fees, limits, requirements, and where to go inside the store to make the purchase.

Tom Thumb Money Order Policy

Tom Thumb sells money orders at most stores but doesn’t cash them at any location.[1]

I contacted customer service representatives at Tom Thumb stores across Texas to confirm this information.

All of the representatives I spoke with said their stores could issue money orders, but that available services vary by location.[1]

Fees and Limits

Money orders at Tom Thumb cost $0.89, and the limit for each money order is $500.[1]

If you need more than $500, you can purchase multiple money orders to total the amount you need, but you’ll pay the fee for each one.[1]

For example, you can buy two $500 money orders if you need $1,000, but your total fees will be $1.78.[1]


Tom Thumb accepts cash and debit cards as payment for money orders. You cannot pay with a check or credit card.[1]

You must also be at least 18 years old to buy a money order.[1]

For amounts totaling less than $2,000, a store associate may ask to see a photo ID.[1]

For amounts totaling $2,000 or more, you’ll need to present a photo ID, provide your Social Security number, and fill out additional paperwork.[1]

Tip: You should fill in the recipient’s information as soon as possible. This will help you avoid having the wrong person cash the money order if it’s lost or stolen. If you’re unfamiliar with the process, see how to fill out a money order.

Where to Go

To purchase a money order at Tom Thumb, you’ll need to visit the customer service counter. Tom Thumb’s customer service desk is open from about 8 a.m. until 8 p.m. on a typical day; however, hours may differ by location.[1]

You may want to contact the store before visiting to check its customer service hours and be sure it can issue your money order(s).[1]


Who is the issuer of Tom Thumb money orders?

Western Union issues the money orders available at Tom Thumb.[1]

How do you track a money order purchased at Tom Thumb?

Tom Thumb can’t track the money order for you;[1] instead, you can track it by contacting Western Union at (800) 999-9660.[2] Find out more about how to track a money order.

How do you cancel a Tom Thumb money order?

If you buy a money order and don’t use it, you can request a refund. To do this, fill out Western Union’s Money Order Customer Request form. Note that you’ll have to attach the money order receipt.[3] Find out more about how to cancel a money order.

See more answers to common questions in the money order FAQ.

In Summary

You can purchase Western Union money orders at most Tom Thumb stores for a fee of $0.89 for every $500. However, Tom Thumb doesn’t cash money orders.[1]

You must be at least 18 years old to purchase a money order and purchases totaling $2,000 or greater require additional paperwork.[1]

To purchase a money order, you can generally go to the customer service desk at the front of the store from 8 a.m. to 8 p.m.[1]

I’m happy to hear your questions and comments regarding experiences with money orders at Tom Thumb. Feel free to share what’s on your mind below.

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