In general, Walmart accepts appliance returns within 90 days of purchase with or without the receipt. You can return appliances to a Walmart store for free or mail them in if the appliance is small enough; for large appliances, you may be able to have the item picked up from your home.
Walmart Appliance Return Policy
Walmart sells a variety of appliances in-store, and it offers an even wider range of items on its website — from large appliances like refrigerators and washing machines to countertop appliances like coffee makers, toasters, and blenders.
Most large and small appliances fall under Walmart’s standard 90-day return policy, including dishwashers, slow cookers, toaster ovens, and vacuum cleaners (as previously reported). You can return these items within 90 days of purchase for virtually any reason.
Additionally, most electronics — such as televisions and audio systems — must also be returned within 30 days.
How to Return Appliances to Walmart
To return an appliance to Walmart, you must bring the appliance, all of its accessories, and the original manufacturer’s packaging to the store during return hours.
You do not need the receipt, but if you do not have it, your refund will be in the form of store credit if the transaction can’t be looked up with the credit or debit card used to make the purchase.
With the receipt or a debit or credit card as proof of purchase, you can get a full refund to your original form of payment.
As mentioned above, you need to bring the appliance’s original packaging — even if the box is opened or damaged.
This is especially important for non-receipted returns. The store associate will need to scan the barcode on the box to ensure the appliance was purchased from Walmart, as part of the company’s return verification process.
Store managers have the ultimate say in approving or denying returns, so if you don’t have the packaging, you should contact the store to see if it may still accept the return.
If you purchased a large appliance and are unable to bring it to a store due to its size, you may be able to contact your Walmart store to arrange for free at-home pickup.
You may also be interested in our related research on Walmart furniture returns.
Online Appliance Returns
If your item is eligible to be returned by mail, you’ll see the option beside it in your purchase history within the app.
You should return in-store purchases to a Walmart store; online purchases shipped and sold by Walmart.com can be returned to any store or by mail.
To return an appliance by mail, you can look up the order online, print the prepaid return shipping label, and send the item back with all of its accessories and original packaging within the appropriate time frame.
If free at-home pickup isn’t available for larger appliances and you prefer to process the return by mail, freight shipping is also available for a fee.
There may be different return policies if you purchased the item from a Walmart Marketplace seller — Walmart’s website has instructions for contacting a third-party seller directly.
Walmart only offers installation and assembly services for certain lighting products, electronics, and furniture — not appliances. If you have an issue with your purchase after having it installed, you’ll need to uninstall it yourself or contact a local installer for assistance.
If it’s been more than 90 days since you made your appliance purchase, you may want to check out our research on Walmart returns after 90 days.
- Walmart customer service via online chat