Short Answer: In general, Walmart accepts appliance returns within 90 days of purchase, but some items like air conditioners must be returned within 30 days. You can return appliances to a Walmart store for free or by freight shipping for an additional charge. For more details on the Walmart appliance return policy, see below.
Walmart Appliance Return Policy
Walmart sells a variety of appliances in-store, and it offers an even wider range of items on its website — from large appliances like refrigerators and washing machines to countertop appliances like coffee makers, toasters, and blenders. Most large and small appliances fall under Walmart’s standard 90-day return policy, including dishwashers, slow cookers, toaster ovens, and vacuum cleaners (as previously reported). You can return these items within 90 days of purchase for virtually any reason.
Some Walmart appliances must be returned within 30 days of purchase, and you must have the original receipt or invoice to return them. Appliances that fall into this category include:
- Evaporative coolers
- Pressure washers
- Printers (as previously reported)
Additionally, most electronics — such as televisions and audio systems — must also be returned within 30 days.
How to Return Appliances to Walmart
Return instructions vary by item, a corporate customer service representative said. Generally, you should bring the item in its original packaging (even if the box is opened), along with your receipt and any parts and/or accessories to the customer service counter at your nearest Walmart. If you don’t have your receipt, a store associate may be able to look up your transaction.
You should return in-store purchases to a Walmart store; online purchases shipped and sold by Walmart.com can be returned to any store or by mail. (See our article for more information about how to return an item purchased from a Walmart.com third-party retailer.)
If you purchased a large appliance and are unable to bring it to a store due to its size, you may be able to contact your Walmart store to arrange for free at-home pickup. We reached out to Walmart corporate customer service, and two of the four representatives we spoke with said that pickup is available. Freight shipping is also available for a fee; the price will be determined by the carrier. For more details on freight shipping, see our article on Walmart furniture returns.
Note that some items like refrigerators can only be returned in-store due to federal mail restrictions on hazardous materials. If your item is eligible for “return by mail,” it will be noted in your Walmart.com order history.
Walmart only offers installation and assembly services for certain lighting products, electronics, and furniture — not appliances. If you have an issue with your purchase after having it installed, you’ll need to uninstall it yourself or contact a local installer for assistance.
If it’s been more than 90 days since you made your appliance purchase, you may want to check out our article about Walmart returns after 90 days.