William Lipovsky
Short Answer — The Walmart clothing return policy allows for returns within 90 days of purchase. Items can be returned in stores or by mail.
Walmart Clothing Return Policy Detailed
Walmart accepts clothing returns within 90 days of purchase, a corporate customer service representative said.
The representative told us it’s best if the tags are still attached and you have the original sales receipt from your in-store or online purchase — although you may still be able to do a return without a receipt.
If you removed the tags on a damaged or defective clothing item, you may still be able to return or exchange it as long as you have the receipt.
In general, return requests in stores without tags or proof of purchase are subject to a store manager’s approval.
Walmart’s clothing return policy is mentioned on its website. We contacted Walmart stores in Indiana, Michigan, Nebraska, Ohio, and Wisconsin to confirm this information.
Store associates added that if you don’t have your receipt, the store may be able to look up your purchase if you paid with a debit or credit card. Alternatively, you may be asked to show a photo ID to make a return without a receipt.
If your return is approved, your refund may come in the form of cash or store credit. For returns made with a receipt, the amount will be refunded to your original form of payment.
You can return both in-store and online purchases at your nearest Walmart. You can also return online orders by mail. Free return shipping is available. To start the process, log in to your Walmart.com account.
To speed up your in-store return, you can use Walmart’s Mobile Express Returns. From your phone or computer, you can get the return process started and then visit your nearest Walmart to complete the return.
Walmart.com Third-Party Retailer Returns
Clothing purchases made through Walmart.com third-party retailers, known as Marketplace Retailers, must be returned to the seller.
Return policies may vary by retailer, but you should have at least 30 days to make a return.
Return shipping and restocking fees vary; however, you can pack up the item and bring it ready to ship to a Walmart store, according to Walmart’s Marketplace Returns page.
See our list for more retailers that accept returns without tags. We also have the details on returning shoes at Walmart.
