Short Answer: Walmart allows returns of most unused, uninstalled tires within 90 days. If you purchased snow tires, 90 days have passed, or you’ve already installed or mounted your tires, they aren’t eligible for return. However, they may qualify for repair or replacement under a manufacturer warranty or Walmart’s $10-per-tire Road Hazard Warranty. For more details of Walmart’s tire return policy and tire warranties, see below.
Walmart Tire Return Policy
Walmart’s standard return policy allows you to return most items within 90 days of purchase. This policy includes tires purchased from a Walmart store or Walmart.com except for snow tires, which aren’t returnable.
To be eligible for a return, tires can’t be mounted or installed. They must be in unused condition. If you mounted and used the tires and discovered an issue with them, you may be able to submit a warranty claim; we have more details about the Walmart tire warranty policy below.
It’s best to provide proof of purchase (a receipt or Walmart.com order number) when returning tires. However, the store may be able to look up your purchase and approve your return without a receipt. If you don’t have proof of purchase, you’ll need to show a government-issued photo ID.
Keep in mind that Walmart tracks returns, and store managers have the final authority to deny your return for any reason, including a missing receipt or history of frequent returns.
You must return tires to a Walmart store with an Auto Care Center, even if you bought them online. To find an Auto Care Center near you, use Walmart’s store finder and select “Auto Care Center” in the search filters. Visit the customer service desk during regular store hours to make your return.
See our related research for information on Walmart’s return policy after 90 days.
Most returns with a receipt will receive a refund to the original payment method. However, if you paid with a check and have your receipt, you’ll get a refund in cash. Additionally, if you paid with a credit or debit card and that card is no longer available, you’ll receive a Walmart gift card.
Without a receipt, you’ll need to show a photo ID and pass the refund verification process. If Walmart accepts your return without proof of purchase, you’ll receive your refund on a Walmart gift card.
Walmart Tire Warranty Policy
Walmart’s tires typically come with a standard manufacturer warranty, the terms for which vary by brand. Walmart also offers an optional Road Hazard Warranty for $10 per tire and a Lifetime Balance and Rotation service for $14 per tire. As noted above, Walmart doesn’t allow tire returns after installation or mounting; these warranties and services give you repair and replacement options if you experience an issue with the tires after installation.
Manufacturer warranty coverage varies depending on the specific tire you buy but typically covers manufacturing defects up to around 40,000 to 50,000 miles. Standard tire warranties don’t cover things like installation damage, nail punctures, modifications made by the customer, or uneven tread due to bad alignment.
To file a claim, you’ll need to contact the manufacturer. You should receive documentation of the warranty when you buy the tires, which will include contact information, details of exactly what the warranty covers, and other terms and conditions.
Road Hazard Warranty
Walmart’s Road Hazard Warranty is optional at the time of purchase. For a cost of $10 per tire, Walmart will cover flat repairs, prorate the replacement of non-repairable tires, and cover unexpected road hazards that don’t typically qualify for the manufacturer warranty.
Lifetime Balance and Rotation
For $14 per tire, you can purchase lifetime balance and rotation services, under which Walmart will rotate and balance your tires every 7,500 miles at no additional cost. This service is also included with the basic tire installation package ($15 per tire) and value tire installation package ($25 per tire). You can visit any Walmart Auto Care Center to use this service; if possible, bring your original receipt.
- Walmart customer service (800) 925-6278